Windows 10: Windows sonic menu on spatial sound greyed out

My laptop : LENOVO IDEAPAD S145

Processor: Intel i3 8145u

VGA :Nvidia MX110


My problem :

I just following some steps on youtube for installing dolby atmos drivers and controller

Then after updating the driver and restarting its still no sound and the speaker indicator still red


So i abort that instalation and go back to install again the realtek driver ,after installing and restarting the driver are works but not the spatial sound


The spatial sound only works on bluetooth audio and HDMI Audio ,but in speakers hardware the windows sonic spatial sound are greyed off


Please someone help me for this problem

:)

 

spatial sound

Hi,

Windows Sonic is Microsoft’s audio platform for more immersive audio. It includes integrated spatial sound on Windows, with support for both surround and elevation audio cues.

We would like to more about your issue:

• Were there changes made on your device prior to this issue?
• What troubleshooting steps have you tried so far?

Looking forward to you prompt response.

 

Spatial Sound

Hi,

The Spatial Sound feature is available in Windows 10 but by default, it has been disabled. To enable it, follow the steps below:

• In the notification area, right-click on the sound icon.
• In the context menu, click on Playback devices.
• Select your playback device and then click on Properties.
• Click on the Spatial sound tab.
• Select the Spatial sound format you want to apply.

Get back to us if there is anything else. We'll be glad to help.

 

Spatial sound is not available on this device

Hi,

I have a Lenovo 710S-131KB.

Windows 10 64bit

Version 1703

OS Build 15063.674

My problem is that I can't enable the spatial sound "windows sonic". I did not get the dolby atmos for headphones. I only want to enable the windows sonic function.

The option is grey in colour. Hence, I can't select a spatial sound format.

Can someone help me please?

Thanks in advance!