Windows 10: Router after Windows Update

Discus and support Router after Windows Update in AntiVirus, Firewalls and System Security to solve the problem; After Windows 10 recent update, I was unable to log in to my Netgear R7000 router. I reset my router to factory settings and still cannot log in.... Discussion in 'AntiVirus, Firewalls and System Security' started by HelenWM, Aug 14, 2020.

  1. HelenWM Win User

    Router after Windows Update


    After Windows 10 recent update, I was unable to log in to my Netgear R7000 router. I reset my router to factory settings and still cannot log in. Internet is working fine. When I try to log in I get the screen for name and password, say ok. This happens twice. Then I get a screen asking me to reset my password which I did but the same scenario happens again and again. I would appreciate any help. I have a firmware update I am not able to do. Thank you so much!

    :)
     
    HelenWM, Aug 14, 2020
    #1
  2. IggSter Win User

    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
    IggSter, Aug 14, 2020
    #2
  3. DNS problems with router

    A couple suggestions I have for you:

    Update the firmware on the router. Maybe it's getting into a badstate, and a firmware update might fix it. Or if you're comfortable with it, install a custom firmware like dd-wrt. Just make sure its supported on your router first.

    Change your DNS to: 8.8.8.8, 4.2.2.1. Might help.

    If none of these work, maybe statically set your DNS on your PS3/PC to the IPs you listed, taking the router out of the lookup procedure.

    Last option, is look for a new router.
     
    Hybrid_theory, Aug 14, 2020
    #3
  4. Gino Des Win User

    Router after Windows Update

    wireless conection to router

    Hi,

    To better assist you, we would like to know the following information:

    • Are you able to see the router's name in the wireless networks list?
    • Are you able to connect to the router but unable to connect to the Internet?
    • Do you receive any error message when connecting to the router? If yes, what is the exact error message that you receive?

    In the meantime, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problems. Kindly follow the steps below:

    • In the search box on the taskbar, type Network troubleshooter, and then select
      Identify and repair network problems from the list of results.
    • Follow the steps in the troubleshooter and see if that fixes the problem.

    If the issue persists, kindly try the troubleshooting steps on the following link:

    Fix network connection issues in Windows 10
    .

    We recommend that you try the steps on the Update the network adapter driver,
    Run the Network troubleshooter followed by networking commands,
    Temporarily turn off firewalls
    and Use network reset to reinstall network devices sections.

    Let us know how it goes for us to assist you further.
     
    Gino Des, Aug 14, 2020
    #4
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Router after Windows Update

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