Windows 10: Looks Like This isn't a Microsoft Account - but I set it up and cannot set up the new...

I have a new computer with Windows 10 Professional. I set up our new employee under Windows 365 and checked all the settings - they are the same as everyone elses. I waited 24 hours just to be make. When I try to set up the new computer with the new employees email I get the message "Looks like this isn't a Microsoft account. Try another email or sign up for a new one". If I put my email in it gives me the same message. If I put our owner's email in, the computer will take it. I just set up another computer last week and didn't have this problem. Anyone know what I am doing wrong? TY in advance!

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Trouble setting up Windows Hello in new microsoft account

Hello,

If you are prompted that you have already set up Windows Hello, you might already have set up Windows Hello on your account. For us to properly assist you in setting up Windows Hello, kindly respond to the questions below:

• When you say "the other account has been deleted", is it deleted from the computer? Or, the Microsoft account has been closed?
• Is the new Microsoft account associated with a local account?
• What troubleshooting steps have you done so far? This is for us to know and to avoid any duplication of efforts on your end.

We look forward to your response.

 

Unable to set up Microsoft Account

Hi CrossFitDerek,

Thank you for posting the query on Microsoft Community.

I am sorry to know that you are unable to set up Microsoft account on Windows 10.

Do not worry, will assist you with the issue.

• Are you able to log into Microsoft account online?
• What error message you receive when you enter the new password?

I suggest you to try the steps provided, in the link below.

Sign in with a Microsoft account:

http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.