Windows 10: Headphones not showing up in the input devices

Discus and support Headphones not showing up in the input devices in Windows 10 Drivers and Hardware to solve the problem; Everytime I plug in my headphones the audio sounds fine but it does not record sound. I've tried using the same headphones with my phone and it works... Discussion in 'Windows 10 Drivers and Hardware' started by BrendaJuan, Aug 14, 2020.

  1. Headphones not showing up in the input devices


    Everytime I plug in my headphones the audio sounds fine but it does not record sound. I've tried using the same headphones with my phone and it works fine. When it does record sound its using the mic next to the camera because my headphones just does not show up in the input devices list.

    :)
     
    BrendaJuan, Aug 14, 2020
    #1
  2. Arul_D Win User

    Bluetooth headphones not showing in playback device

    Hi Jill,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Did you check if the headphone works when connected to another jack port?
    • Did you check if the headphone works when connected to another device?
    As of now, I suggest you to follow the methods below and check if that resolves the issue.

    Method 1: Run the Hardware and Devices troubleshooter by following the steps below, and check if the issue is resolved.

    • Type Troubleshooting in the search box next to
      Start
      button, and select the top most search result.
    • Click on View all from left side panel of the screen.
    • Select Hardware and Devices, click on
      Advanced option, and check Apply repairs automatically
      option.
    • Follow the on screen instructions.

    Method 2: If the issue persist, uninstall headphone driver by following the steps below and check if the issue is resolved.

    • Press Windows key + R, type devmgmt.msc
      in the run prompt.
    • Expand the Audio inputs and outputs option, right-click on the
      headphone driver.
    • Click Uninstall option, and
      Restart the PC to automatically re-install the headphone driver.
    Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.
     
    Arul_D, Aug 14, 2020
    #2
  3. Headphones Option is not showing in Playback Device

    Hi Maddy,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Did you check if the headphone works when connected to another jack port?
    • Did you check if the headphone works when connected to another device?
    As of now, I suggest you to follow the methods below and check if that resolves the issue.

    Method 1: Run the Hardware and Devices troubleshooter by following the steps below, and check if the issue is resolved.

    • Type Troubleshooting in the search box next to
      Start
      button, and select the top most search result.
    • Click on View all from left side panel of the screen.
    • Select Hardware and Devices, click on
      Advanced option, and check Apply repairs automatically
      option.
    • Follow the on screen instructions.

    Method 2: If the issue persist, uninstall headphone driver by following the steps below and check if the issue is resolved.

    • Press Windows key + R, type devmgmt.msc
      in the run prompt.
    • Expand the Audio inputs and outputs option, right-click on the
      headphone driver.
    • Click Uninstall option, and
      Restart the PC to automatically re-install the headphone driver.
    Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.
     
    Nachappa C K, Aug 14, 2020
    #3
  4. Headphones not showing up in the input devices

    Headphones do not show up when Realtek is installed

    OK, so this happened to me on my laptop. It wanted to use the realtek drivers no matter what. Let me show you what to do.
    Step 1. Open the start menu and type 'Device Manager' in the search bar. Click on the result.

    Step 2.
    Headphones not showing up in the input devices [​IMG]
    You'll see this window appear.

    Step 3.
    Headphones not showing up in the input devices [​IMG]
    Expand the 'Sound , video and game controllers' category.

    Step 4. Find 'Realtek High Definition Audio' in the list, then right click it and select Properties.

    Step 5.
    Headphones not showing up in the input devices [​IMG]
    Click on the 'Driver' tab near the top of the window.

    Step 6.
    Headphones not showing up in the input devices [​IMG]
    Now click on the button that says 'Roll back driver'.
    If the button is dimmed, make sure your Realtek drivers are currently installed.

    Step 6. If you did it correctly, the system should ask you to restart to finish. If it does then you finished the tutorial correctly!
    Once restarted, Open device manager again using step 1. Expand the 'sound, video and game controllers' category again.

    Step 7. If it says 'High Definition Audio Device' then you did it right. Here's a pic for example purposes:
    Headphones not showing up in the input devices [​IMG]
     
    ThatsNiceGuy, Aug 14, 2020
    #4
Thema:

Headphones not showing up in the input devices

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