Windows 10: Control panel keeps crashing after a few seconds tried many ways to fix but still can't

Discus and support Control panel keeps crashing after a few seconds tried many ways to fix but still can't in Windows 10 BSOD Crashes and Debugging to solve the problem; This has been happening for months now. My control panel keeps crashing after a few seconds after I opened it. Before I didn't really need to use it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Hexeeb, Aug 15, 2020.

  1. Hexeeb Win User

    Control panel keeps crashing after a few seconds tried many ways to fix but still can't


    This has been happening for months now. My control panel keeps crashing after a few seconds after I opened it. Before I didn't really need to use it but now it is quite an inconvenience for me to deal with. I looked up this issue and found many solutions, such as deleting IDT audio panel can't find this file, deleting IDTNC64.cpl also can't find this file, but I learnt that the cause is probably about the explorer.exe error. Here is the error code:


    Log Name: Application

    Source: Application Error

    Date: 15/8/2020 12:33:32 PM

    Event ID: 1000

    Task Category: 100

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: LAPTOP-50VK7O7H

    Description:

    Faulting application name: Explorer.EXE, version: 10.0.18362.997, time stamp: 0x2419a7bd

    Faulting module name: verifier.dll, version: 10.0.18362.1, time stamp: 0xed9bfe19

    Exception code: 0xc0000421

    Fault offset: 0x0000000000006dfc

    Faulting process id: 0x27e8

    Faulting application start time: 0x01d672bd377f3c98

    Faulting application path: C:\WINDOWS\Explorer.EXE

    Faulting module path: C:\WINDOWS\System32\verifier.dll

    Report Id: b3006ea1-aca8-4221-ab6a-eac3eabde05d

    Faulting package full name:

    Faulting package-relative application ID:

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2020-08-15T04:33:32.127770900Z" />

    <EventRecordID>36364</EventRecordID>

    <Channel>Application</Channel>

    <Computer>LAPTOP-50VK7O7H</Computer>

    <Security />

    </System>

    <EventData>

    <Data>Explorer.EXE</Data>

    <Data>10.0.18362.997</Data>

    <Data>2419a7bd</Data>

    <Data>verifier.dll</Data>

    <Data>10.0.18362.1</Data>

    <Data>ed9bfe19</Data>

    <Data>c0000421</Data>

    <Data>0000000000006dfc</Data>

    <Data>27e8</Data>

    <Data>01d672bd377f3c98</Data>

    <Data>C:\WINDOWS\Explorer.EXE</Data>

    <Data>C:\WINDOWS\System32\verifier.dll</Data>

    <Data>b3006ea1-aca8-4221-ab6a-eac3eabde05d</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    </EventData>

    </Event>


    Not sure really what's going on there. Both the Faulting application and Faulting module are protected by "TrustedInstaller" so I can't really delete or do much to it, and I can't think of much ways of solving the problem. May someone help me out? Many thanks.

    :)
     
    Hexeeb, Aug 15, 2020
    #1
  2. vinceip Win User

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Aug 15, 2020
    #2
  3. Control panel Crashes in Windows 10

    I tried your suggested fix. It caused the same crash. Explorer still works, but the taskbar, notification center and start button all stop working. Upon a reboot, everything works fine, EXCEPT control panel.
     
    Chewbaccalypse, Aug 15, 2020
    #3
  4. RonaldJD Win User

    Control panel keeps crashing after a few seconds tried many ways to fix but still can't

    WIndows 10 Control Panel crashes

    Thank You! This fixed my problem with Windows 10 Anniversary update Control Panel and Windows Explorer crashing with in 15 to 30 seconds of opening it.
     
    RonaldJD, Aug 15, 2020
    #4
Thema:

Control panel keeps crashing after a few seconds tried many ways to fix but still can't

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