Windows 10: Frozen keypad

Discus and support Frozen keypad in Windows 10 Drivers and Hardware to solve the problem; Good afternoon folks. I have Sony Laptop that has the following properties : Manufactuier: SONY Model: PCG-61211M Processor: Intel Core i3 M330... Discussion in 'Windows 10 Drivers and Hardware' started by Sylvester Asuenimen, Sep 18, 2020.

  1. Frozen keypad


    Good afternoon folks. I have Sony Laptop that has the following properties :

    Manufactuier: SONY

    Model: PCG-61211M

    Processor: Intel Core i3 M330

    Clock Speed : 2.3GHz

    Ram: 4GB

    HDD: 160GB

    Screen: 14"

    OS: Upgraded to Windows 10 Pro.

    Some of its keys frozes all the time especially these letters U, I, M, V

    On checking the Device Manager l found a caution sign on "BASE SYSTEM DEVICE and "UNKNOWN DEVICE" I tried to update both but to no avail

    I shall be grateful if solution is offered as soon as possible..

    Thank you in advance

    :)
     
    Sylvester Asuenimen, Sep 18, 2020
    #1

  2. Frozen Computer

    Hi,

    We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post.

    Regards.
     
    Jesrael Bor, Sep 18, 2020
    #2
  3. Frozen Computer

    Hi Cindy,

    In order for us to help you with your frozen computer, kindly answer the following questions:

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post and we appreciate your response.

    Regards.
     
    Jesrael Bor, Sep 18, 2020
    #3
  4. Frozen keypad

    Wireless mouse and keypad not working

    Original Title: john

    I downloaded Windows10 and now my wireless keypad and mouse are frozen and I cannot access my PC. Both the mouse and keypad worked fine before the download. How can I fix this problem.

    Should I uninstall the upgrade and if so how do I do that with my mouse and keypad frozen
     
    johnnolanZZ, Sep 18, 2020
    #4
Thema:

Frozen keypad

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