Windows 10: asus vivobook x510u finger print reader or sensor and sleep mode button isn't responsive...

Discus and support asus vivobook x510u finger print reader or sensor and sleep mode button isn't responsive... in Windows Hello & Lockscreen to solve the problem; My fingerprint on asus vivobook x510u stop working after the update, i have tried re-installed and updated the driver but the problem still persist.... Discussion in 'Windows Hello & Lockscreen' started by Rony rohit, Sep 18, 2020.

  1. asus vivobook x510u finger print reader or sensor and sleep mode button isn't responsive...


    My fingerprint on asus vivobook x510u stop working after the update, i have tried re-installed and updated the driver but the problem still persist. Please don,t ask me to format my laptop as it is always the 'easy' solution answer., i already fomated.

    :)
     
    Rony rohit, Sep 18, 2020
    #1

  2. Finger Print Reader now Inoperative

    I have had issues with the finger print reader previously but have been able to get it working again, either by itself or performing suggested functions, which I no longer remember. I have a Thinkpad T470 with Windows 10. In the sign-in options, my computer
    no longer recognizes finger print reader as an option. What's going on????
     
    kirktaylor1, Sep 18, 2020
    #2
  3. Finger Print sensor not working

    What is the GUID for the finger print sensor?
     
    Aik HanTan, Sep 18, 2020
    #3
  4. asus vivobook x510u finger print reader or sensor and sleep mode button isn't responsive...

    Asus Vivobook S550LN Does Not Sleep

    Hi,

    Thank you for posting your response, we appreciate the time and effort that you have invested in to fix the issue.

    I would suggest that you place your computer in Safe Mode and check if you are able to put your computer to Sleep. To do so follow the steps below:

    • Open Run Command (Windows button +R)
    • A dialog box will open type msconfig
    • Locate and select the Boot tab and select Safe with Minimal
      as option.
    • Restart Computer.
    Note: Follow the same procedure to undo Safe Mode, uncheck the Safe option and restart your system.



    If the problem persist, then it is possible that the issue is caused by an incompatible or corrupt driver. When the computer goes to sleep mode, Windows sends a request to all hardware parts asking to enter sleep mode. But if the driver for a particular
    hardware part (like a network adapter or graphic card) is corrupt, it might not respond to these requests and may prevent the computer from entering sleep mode.

    To resolve this, I would suggest you to run Windows update
    to make sure that you have installed the latest drivers for all the devices. Refer to the section ‘To check for updates’ in this article:

    Note: (Also applicable to 10)

    http://windows.microsoft.com/en-us/windows-8/windows-update-faq



    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Vanessa Sohtun, Sep 18, 2020
    #4
Thema:

asus vivobook x510u finger print reader or sensor and sleep mode button isn't responsive...

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