Windows 10: Dual Monitor Display Setting Messed Up

I just got a new monitor to go with my laptop and I plugged it in. However, when I go to the display settings it says that the new monitor is smaller than my laptop's desktop screen. Is there a way to change the settings so that the larger monitor is displayed as so in the display settings?



Thanks

:)

 

External monitor display settings

Hi,



Thank you for posting in Microsoft Community.



I understand that you are facing issues with the display scaling on your external displays. We will certainly look into this for you.

As you are using Vizio TV, you may have to try using custom resolution settings if the in-built settings do not provide the required settings.

For better clarity, please let us know:

• What is the version of Windows 10 that is currently installed on your computer? You can click on Search and type
  winver.
• Are you aware of any recent changes to the system, such as updates, after which you are facing this issue?
• What is the make and model of your computer?

Meanwhile, I would suggest you to check the steps mentioned in the Workaround section in

Windows scaling issues for high-DPI devices

I would also suggest you to check the Display drivers. Please refer

Troubleshoot external monitor connections in Windows 10

Set up dual monitors on Windows 10



Let us know how it goes.

Regards,

Vivian S

 

Screensaver slideshow does not display correctly whith dual monitors set to "extend desktop"

Objective: I have dual monitors (as an extended desktop, side by side) and want it to show my own pictures as a screensaver slideshow in Windows 10.

Problem: Only the lower half ot the picture is diplayes in the top half of monitor 1. Monitor 2 is black.

Addtional observations:

• In "Screen Saver Settings" the small mock-up display looks fine, however when i select "Preview" the problem with only half the picture displayed occurs also in the preview.
• The problem does not occur with only one monitor in use
• The problem does not occur with dual monitors set to "Duplicate these displays"

Gratefull for all suggestions to solve the problem

The same picture also work fine as desctop background with different pictures displayed on each monitor.

 

Display Issue with error message: no signal detected on Secondary monitor, Dual monitor set up, Windows 10.

Hi Robert,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it could be and we truly appreciate for the detailed information, time and effort that you have taken to work on this issue. However, could you please let us know, was it working earlier? If yes, was there any major change
on your system prior to which you weren’t facing this issue?



In the meantime, we would suggest you to follow the steps mentioned below and check if it helps.

1. Go to Settings > System.
   
2. Click on Display on the left pane.
   
3. Click on Advanced display settings link on the right pane.
   
4. You would see Display information for both the monitors.
   
5. Click on Display adapter properties for Display 1 and
   Display adapter properties for Display 2 link.
   
6. Check if the Screen refresh rate is same for both the display, if not please change either one to set them to same. Then click on
   Apply > OK.
   

You may also want to refer
Set up dual monitors on Windows 10 and
Troubleshoot external monitor connections in Windows 10 for more detailed information.





Regards,