Windows 10: keyboard issue with apostrophe

hi

most keys on my keyboard work just fine, however, the only one that doesnt work is the apostrophe key. i have spent a lot of time trying to get it to work but nothing comes out when i press it, no matter how many times i press it. The thing is, this is not a keyboard issue. I tried with 2 other keyboards and all other keys worked just fine, but the apostrophe key didnt. i also connected the current keyboard i use into another computer and the apostrophe key worked just fine, as did the other keys. ive already tried reinstalling my keyboard drivers and it still hasnt worked.


Please help


also i know this may not be in the right category, sorry for that

:)

 

Computer Keeps Typing Apostrophe's

My laptop keyboard is completely non-functional. It completely unresponsive since that family memeber cleaned it with wrong spray, and it wasn't typing apostrophe's from the start. It was only a month after we replaced the keyboard that the apostrophe thing happened. I don't know if it can be fixed, And I don't think it's even the problem, but what kind of shop do you want me to go to to get it replaced, if that's what I need to do?

 

Computer Keeps Typing Apostrophe's

Ah, so it must be the keyboard in your laptop that is typing the apostrophes. This also makes it quite impossible to use the on-screen-keyboard.

First check if there is a function key (fn) or a hot key to disable the laptop keyboard.

There are probably only three things I can suggest:

1. Try to gently take off the apostrophe key in your laptop by referring to this guide. Then consider buying some compressed air or use a vacuum cleaner/mini vacuum on the key once the key cap has been taken off.
2. This is more advanced and wouldn't recommend this unless you are absolutely sure you know what you are doing) but you could try unscrewing the laptop from the bottom and disconnecting the keyboard connector itself. You will need a disassembly guide for your specific laptop. You could also take it into a shop and get them to either disable the keyboard or possibly see if it can be replaced.
3. Enter the BIOS by firstly completely shutting down your computer (and with your usb keyboard plugged in) turn it on and repeatedly press f10 (could also be f1, f2, f8, f12) until you see a blue/black screen that has a BIOS title at the top. Then see if you can navigate around by using the esc, arrow keys and enter keys to an option for a laptop internal keyboard. See if you can disable it by changing the option from enabled to disabled, or if you can see no option then you can't disable the laptop keyboard from the BIOS, save and exit by pressing f10 again or whatever the instructions say at the bottom.

So unfortunately it sounds like it needs to be repaired/disabled by a shop, unless you are completly sure you know how to remove your laptop keyboard.

What needs to happen now is probably a way to disable the laptop keyboard. This is not as easy as unplugging a usb keyboard as a laptop keyboard is connected inside the laptop. This usually means unscrewing multiple components to get to the keyboard laptop.

 

Computer Keeps Typing Apostrophe's

By replaced, do you mean you replaced it with a new laptop keyboard or a usb keyboard?

The reason I think its the laptop keyboard is becuase the apostrophe's are still being typed even with the usb keyboard unplugged. From my knowledge there is no way that the apostrophe can be typed by a program, unless its something like a voice recogniser.

Even though the laptop keyboard appears un-responsive it is likely that it is still connected internally. This probably means its the actual hardware of the keyboard and needs to be physcially unplugged from the motherboard (inside the laptop).

You could try a computer repair store that specialises in replacing specific parts (e.g touchpads, speakers, screens etc...) For me in New Zealand, I go to Harvey Norman who has their own seperate computer repair store. So you could try the store where you brought it from...

I suppose it could be a program that has a command to repeadly type apostrophes, but I find this very hard to believe as it happens at the login screen where most programs start up after the user has logged in.

Its a bit hard for me to help any further since I believe its more of a hardware problem and we can't get past the login screen. I'm open to any suggestions that other members on this forum might have.