Windows 10: Second User account keeps asking PIN to install apps

Discus and support Second User account keeps asking PIN to install apps in AntiVirus, Firewalls and System Security to solve the problem; I recently created a second user account and was forced to set up a PIN. This account is NOT a Hotmail account. [ATTACH] My primary administrator... Discussion in 'AntiVirus, Firewalls and System Security' started by surfing69, Sep 19, 2020.

  1. surfing69 Win User

    Second User account keeps asking PIN to install apps


    I recently created a second user account and was forced to set up a PIN. This account is NOT a Hotmail account.


    Second User account keeps asking PIN to install apps d40b31e8-6263-4e28-8716-1a39cbb33128?upload=true.png


    My primary administrator account is a Hotmail account which also uses a PIN to gain access to my desktop i.e.


    Second User account keeps asking PIN to install apps 7d63ff31-5966-4795-a79a-4ebbc3891353?upload=true.png



    However when i sign into my second user account using the PIN, every time i then try and install an app/programme, i am forced to enter the PIN of the primary Hotmail account i.e.



    Second User account keeps asking PIN to install apps fd37bdcf-cfe2-49ab-ba60-840c0d8a7648?upload=true.jpg


    Why am i seeing this behaviour and why does it want the PIN for my Hotmail Admin account rather than my second user account?


    Even the 'More Choices' option requests the PIN for my Admin Hotmail account.


    Finally I am not sure what it means by 'sign in with a local account instead'? When i click on this a blue window pops up asking me if i really want to and that using a windows credentials it all works better.

    :)
     
    surfing69, Sep 19, 2020
    #1
  2. Kari Win User

    Asks for PIN when adding a different hotmail account to the mail app


    Are you sure now you are not mixing the password and the PIN? I checked my previous post and the information told in it is both accurate and valid.

    To put it very short: if you sign in to windows using an MS account Email1@OutlookOrHotmailOrLive.com, and you want to add Email2@OutlookOrHotmailOrLive.com to the Mail app, the PIN asked is the PIN (not the password) for the Email1@OutlookOrHotmailOrLive.com, your current Windows sign-in account.

    Below a live example with screenshots.

    By default a Windows user account has no PIN. It needs to be set up, either when installing Windows or later on if skipped when installing. When set, the PIN for the Windows 10 sign-in is four or more digits long, as the user prefers. In your case if it auto enters after 4 digits, you have a 4 digit PIN. I use a 5 digit PIN, in my case when I add a new Microsoft email account to mail app it auto enters after the 5th digit.

    Here's how it works:

    My Windows sign-in MS account L: @abcdefgh.com is already automatically added to Mail app, later on I have added a second MS account. Now adding a new account L: larry.laffer@abcdefgh.com, I enter this new account's credentials normally:

    Second User account keeps asking PIN to install apps [​IMG]


    When added, the account tells Attention Required. Clicking the account I get the option Fix account selecting it:

    Second User account keeps asking PIN to install apps [​IMG]


    The next dialog is a bit confusing. It asks me to verify that the L: larry.laffer@abcdefgh.com is mine by asking the current Windows 10 sign-in accounts PIN, that of L: @abcdefgh.com

    Second User account keeps asking PIN to install apps [​IMG]


    I enter my Windows sign-in 5 digit PIN for the user account L: @abcdefgh.com, the account I am currently using to sign in to Windows, and now the L: larry.laffer@abcdefgh.com will finally be added to the mail app.

    If you are not sure which PIN you have set up, if you have forgot it, go to your account settings and change it. Notice that if you have forgotten the PIN, you need first to remove it, then set a new one. Changing the PIN will first ask the old PIN which of course if you have forgotten it you cannot enter.

    Second User account keeps asking PIN to install apps [​IMG]



     
  3. slopland Win User
    Asks for PIN when adding a different hotmail account to the mail app


    Thank you very much for taking the time for such a detailed reply. I had been going through that exact process. The hang up was when it asked for a PIN (I confirmed it was indeed asking for a pin). I attempted to enter my main MS PIN. This PIN was 7 digits. The box where I entered the number would automatically enter when I put in 4 characters, so as a result, I could never fill in my complete PIN. I went ahead and reset my PIN to a 4 digit one. This seems to have worked, although for some reason, that messed up the certificate in all of my gmail accounts. I am good with computers, but I have never had this much difficulty with a simple email set up... But, thank you very much for your help.

    Bryan



     
    slopland, Sep 19, 2020
    #3
  4. Second User account keeps asking PIN to install apps

    Windows 10 Xbox App asking for PIN number I never set.

    Hi,

    If you signed in to Windows 10 using your Microsoft account, the Xbox app will take the credentials you've used to sign in. There's a possibility that the PIN code you're asked to enter is the PIN code of your Windows 10 user account. Let's remove the PIN
    code. Here are the steps:

    • Click Start and select Settings.
    • Select Accounts.
    • Select Sign-in options, under PIN, click
      Remove
      .
    • Confirm the changes by entering your profile password.
    Refer to
    Can I sign in to Windows without a password
    for the steps on how to change the sign-in options for your Windows 10 device.

    If the same instance occurs after removing the PIN code and changing your user account's sign-in options, we suggest that you sign in to
    Xbox.com. This is to verify if there's an issue with your Xbox account.

    Keep us posted with the results. We'd be glad to further assist you.
     
    Catherine Cus., Sep 19, 2020
    #4
Thema:

Second User account keeps asking PIN to install apps

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