Windows 10: It’s asking me for a pin but I didn’t make one I use fingerprint

Discus and support It’s asking me for a pin but I didn’t make one I use fingerprint in User Accounts and Family Safety to solve the problem; I recently got a new laptop with Windows ten. It had fingerprint scanner so I didnt bother marking a pin or pasword. But today my finger were sweaty... Discussion in 'User Accounts and Family Safety' started by Joshua121, Sep 20, 2020.

  1. Joshua121 Win User

    It’s asking me for a pin but I didn’t make one I use fingerprint


    I recently got a new laptop with Windows ten. It had fingerprint scanner so I didnt bother marking a pin or pasword. But today my finger were sweaty and when I tried it didnt work. So I tried a couple more time and it didnt let me in. So now it its asking me for a pin but like I said before I didnt make one. so now Im left me not being able to get into my laptop.i there a solution to this?

    :)
     
    Joshua121, Sep 20, 2020
    #1

  2. Windows Hello fingerprint and PIN setup crashes

    Hey guys.

    I got a new Lenovo X1 Yoga laptop with a fingerprint scanner, but for some reason Windows Hello won't set up. It worked initially, but I've had to do a few clean installs due to other problems and now it just
    doesn't function at all.

    I click on set-up fingerprint. I then enter the fingerprint, and it asks for my windows password before asking me to setup a PIN code. When I enter the PIN code and press 'OK' nothing happens at all. I also
    tried try to do it on a fresh install of windows and it just says 'there was an error creating a pin code.'

    I've looked everywhere for an answer to this, but can't find one. However, if I want to setup just a PIN without setting up the fingerprint it will let me. If I setup the PIN first and then go to setup fingerprint
    it wo't even show the fingerprint scanner after it asks for my PIN for confirmation.

    Any suggestions or help are much appreciated! (I found that many people have this exact same problem with no solution yet)

    Specs

    Windows 10

    i7, 8 GB RAM, etc..
     
    Carlos A Mora, Sep 20, 2020
    #2
  3. chris_80 Win User
    Windows Hello - PIN and Fingerprint not working anymore

    First, this is similar with
    this question
    , but that thread is locked with no solution.

    After some months of fingerprint login working fine, after some update few months ago fingerprint stopped working, error message like "windows hello encountered a problem and stopped working".

    - noticed that PIN is not set up anymore

    - tried to set up PIN or fingerprint - not working (fingerprint sensor was not even recognized by Hello, even though Dell tools verification was ok).

    - reinstalled fingerprint sensor driver, managed to determine Hello to find sensor and allowed to set up fingerprint until near the end when it requested for a PIN to be setup. asked for my password but the next screen (to enter PIN twice) never appears

    - deleted Ngc folder, recreated, managed to set up PIN individually

    - when I try to set up fingerprint click on Get Started, asks for PIN, and after I enter the PIN the popup disappear but does't go to the next step with sensor, stays there with only the Cancel button visible.

    To answer obvious questions:

    - windows updates done. no change

    - new account created and tried to set up. same issues with fingerprint setup, at the end not setting up PIN or I set up PIN separately on fingerprint start does not go further than entering PIN after Get Started.
     
    chris_80, Sep 20, 2020
    #3
  4. Ivandrum Win User

    It’s asking me for a pin but I didn’t make one I use fingerprint

    My Asus laptop didn`t accept the password, Microsoft asked to change it

    Today my Asus laptop didn`t accept the usual password I have been using for years. A note asked me to reset Microsoft password and after that, using this new password, I was able to start my computer.

    Anybody knows why did this happen? Since when Microsoft is controlling my personal computer in such a way that I can`t even open if they don`t want to?

    thanks
     
    Ivandrum, Sep 20, 2020
    #4
Thema:

It’s asking me for a pin but I didn’t make one I use fingerprint

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