Windows 10: Windows Shuts down during update or reset

Discus and support Windows Shuts down during update or reset in Windows 10 Installation and Upgrade to solve the problem; HI , This problem has come on my computer since i updated to 200102 update then every time i upgraded my computer it had shut during mid-update. I... Discussion in 'Windows 10 Installation and Upgrade' started by LegendTP, Sep 20, 2020.

  1. LegendTP Win User

    Windows Shuts down during update or reset


    HI , This problem has come on my computer since i updated to 200102 update then every time i upgraded my computer it had shut during mid-update. I downgraded my computer and during the downgrade it shut down too but it was successful after turning it on then after the downgrade i was resetting my computer then it happened again like this it has happened 5 times i want an answer please.

    P.S. My computer was plugged in for charging and it isn't because of the battery

    :)
     
    LegendTP, Sep 20, 2020
    #1

  2. Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Sep 20, 2020
    #2
  3. Windows 10 fails to update


    Thanks,

    The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

    The error code suggests corruption in the CBS manifest:
    Try these steps one at time until the issue is resolved or you run out of steps.

    Is Windows activated?
    No? Activate Windows 10

    Launch Command Prompt (Admin)
    enter the following line
    reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
    If DisableWindowsUpdateAccess REG_DWORD 0x1

    launch regedit
    navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
    change the value of DisableWindowsUpdateAccess to 0
    exit regedit
    exit Command Prompt

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Restore health to the component store
    DISM - Repair Windows 10 Image
    Step 6. To Use DISM /RestoreHealth /Source:wim Command
    - OR -
    Step 7. To Use DISM /RestoreHealth /Source:esd Command
    Check System Files
    SFC Command - Run in Windows 10
    Read the front material, then
    follow >> OPTION THREE <<
    To Run SFC /SCANNOW Command in Windows 10

    If there are integrity issues reported on screen,
    Follow the instructions in >> OPTION FIVE <<
    To View Only the "SFC" Scan Results from the CBS.LOG

    If there are no integrity errors, Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Paste the following line into the address bar of File Explorer
    Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
    Press Advanced
    Select Run as administrator
    Press Next

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Automatically reset Windows Update components
    Download and run MS Windows Update diagnostic cab (direct download)

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Manually reset Windows Updates via batch file

    Windows Update - Reset in Windows 10

    Launch Windows Update
     
    Slartybart, Sep 20, 2020
    #3
  4. 3Colors Win User

    Windows Shuts down during update or reset

    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Windows Shuts down during update or reset :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Sep 20, 2020
    #4
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Windows Shuts down during update or reset

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