Windows 10: Webcam causing laptop to “run into a problem” and shut off

Hello. I have a Lenovo Thinkpad T540p laptop and this issue is fairly new. I can’t place when the issue began but now, any time I run either the camera application or an application feature that uses the camera, it immediately blue screens and says that my laptop has run into an issue and needs to restart.


I have already tried uninstalling and reinstalling the camera driver.

:)

 

Webcam Problems?


Step One - go back to your computer mfgr's support site, register, and download the latest drivers and chipset software. When I visited Dell I found 9 as of yet uninstalled updates for my two yr old laptop!

Visit Adobe and check which version of Flash Player you're running, and D/L the latest version.

You should be good to go. Your webcam's controlled by your web browser but also authorized and either blocked or allowed by the identity software of sites you visit. Here's Coursera's instructions for fixing identity verification problems:

If you're having trouble with your webcam:

1. Check that your webcam is enabled and connected to your computer. Try a third-party tool like testwebcam.com -&nbspThis website is for sale! -&nbsptestwebcam Resources and Information..
2. Make sure you have the latest version of Adobe Flash Player.
3. Check that you have the latest version of your browser or try using a different browser.
4. If you’re using an external webcam, verify that you've installed your webcam's most recent driver software from the manufacturer.
5. Try refreshing the page.
6. Try switching to HTML5 webcam access by clicking the Switch to HTML5 link in the lower right hand corner of the webcam window.

If you see a dialogue box entitled Adobe Flash Player Settings:

1. Click Close
2. Click Allow

If the webcam area is blank:

1. Right click on webcam area
2. Select Settings
3. In the Settings menu, click the webcam icon and change the camera option to match the webcam you are using

Note to Google Chrome users: If the webcam area on the page is blank, and you can't access the Flash settings menu, click the small camera icon to the right of your browser bar and select "Always allow Coursera - Free Online Courses From Top Universities to access your camera and microphone."
To allow Flash access manually (in Google Chrome):

1. Type chrome://plugins into your browser bar
2. Find the Adobe Flash Player plugin
3. Check Always allowed
4. Quit Chrome and restart

 

install webcam on msi laptop

Hi 1papertiger,

This is Wil, one of the independent advisor, an expert with Windows 10 and a fellow Windows 10 user like you. I understand your concern about installing webcam on MSI laptops.

Most laptops have a built-in webcam on it, If it's not working, there's a problem with the driver or settings of it.

Step1: I request you to check for Hidden Devices in Device Manager. Please refer to these steps:

a. On the desktop, press Windows key + X and select Device Manager.

b. Click on View and select Show Hidden Devices.

c. Check for the webcam under Imaging Devices.

d. If the webcam is listed, then right-click on it and select Update Driver Software.

e. Select Browse My Computer for Driver Software and follow the prompted steps.

Step 2: Run the hardware troubleshooter and check if you receive any error messages.

a. On the desktop, press Windows key + W and type Troubleshooting.

b. Click on it and click on Hardware and Sound.

c. Click on Hardware and Devices and follow the prompted steps.

If the laptop doesn't have a built-in webcam on it, you would need to purchase an external webcam, plug it on your laptop and driver will download automatically.

I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

Thanks,

Wilfred P.

Independent Advisor

 

laptop webcam is out of order

Since you've mentioned that you already tried checking for the webcam driver, we suggest running the Hardware and Devices troubleshooter. This will diagnose and resolve hardware related issues. To do so, please refer to these steps:

• From the Start menu, type troubleshooting and then press Enter.
• Under Hardware and Sound, click Configure a device.
• The troubleshooter will open, click Next.

Let us know if you need further assistance.