Windows 10: Windows Defender.

I use windows defender beside of another 3rd party antivirus cum antimalware Bitdefender total security. Till date I had no issues with it, but today when I was scanning my downloaded iso files, using windows defender, it found a potentially unwanted program aka pup in my files, one file is affected by it, it was a WIN32/Fusioncore or something, and when I proceed to remove it from my computer, windows defender got stuck at taking action to the threats. And when I closed it by frustration, then I realized that it deleted that iso, but still showing that there is that threat out there & the most interesting thing is the file which is shows contains the pup, is no longer available in my computer. and the detection time was the first time when the first scan was completed.

What’s going on here? Is there any way to reset detection history in windows defender? Note that the protection history does not showing anything. It is still at no recent threats. But in virus and threat protection page, it says that the threat is still there!!!!


Hope I will get help soon.

:)

 

Windows Defender problem

Hi Ernst,

To troubleshoot this issue, we suggest that you check the Windows Defender service if it's running. If you are using a third party spyware/malware program, it may disable the Windows Defender service. To do this, please follow the steps below:

• Press Windows + R key.
• Type services.msc.
• Right-click Windows Defender service and click
  Start.

Let us know the result.

 

window defender

• • • 
      You will want to print these instructions for offline reference -
      

IMPORTANT => DON'T SKIP ANY STEP perform all Steps in one uninterrupted session - If a Step says to reboot
reboot.

Problems starting Windows Defender in Windows 8/8.1/10

Pləase let us know what fixes the problem or if the pяoblem remains.

• • • 
      `~`
      

 

Installing Apps on Windows 10 Has Windows Defender Finding Malware

Hi Tommy,

Welcome to the Microsoft Community.

• 
  Is this issue specific to third party apps?
  

I would suggest you to open Windows defender and add exclusions and check if it helps. Follow the steps to add exclusions in windows Defender.

• 
  Type Windows defender settings in the search bar and press enter
  
• 
  Under Exclusions click on Add Exclusion
  

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.