Windows 10: Added new primary alias to delete old one. Trying to verify account on Windows 10, keep...

I've been trying to fix some account issues, one of them being my main live account uses a slightly different variation of my email that I don't like. I've added the proper variation as an alias and made it my primary account this account is the one that's tied to my computer's login. When I go to "Fix my accounts" or "verify" I'm told to use my fingerprint to identify myself with my new primary alias, and then I'm prompted with this:


The email there is the one that's associated with my windows login and also the email i have set as my primary alias and currently only alias on my Live account.








This happens anywhere I have to verify my account windows store purchases, for example.


Any help would be appreciated, thank you.

:)

 

Unable to change primary alias - Microsoft Account

Hi John,

As per the description, you are experiencing issue with you are unable to change the primary alias for your Microsoft account on the system.

I certainly understand your concern and appreciate all your efforts in trying to fix this issue.

I would like to provide you with the information that
an account alias is an email address or phone number that you use to sign in to your Microsoft account. You can have multiple aliases, and use any of them with Microsoft services such as Outlook.com, Skype, OneDrive,
Office, Xbox, Windows and more.

Your primary alias appears on devices such as your Xbox, Surface, and Windows Phone, and is the email OneDrive sends from when you share. You can choose a different alias to be the primary one at any time.

An alias is also the best way to change your email, but keep all your mail.
Add an alias, then make the new alias primary. Then you can
keep or remove the original alias.

I would suggest you to try the following steps and check if that helps.

• Sign in to the
  Microsoft account website.
• Under Account aliases, click/tap on the Make primary link to the right of an
  
  added email alias you want to be your primary alias.

Note: The email alias at the top of the list without a Make primary link is your current primary alias.

• Uncheck the Send me promotional offers from Microsoft box if you like, and click/tap on Yes to confirm.

You may also try the following steps given below and check if that helps.

• Navigate to Start>Settings>Account>Your Account.
• In the right pane, click on Sign in with a local account instead.
• Provide your current Microsoft Account Password.
• Follow the on-screen instructions.
• You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.
  

For reference:

I would suggest you to refer to the article given below and check if that helps.

Microsoft account help

https://support.microsoft.com/en-us/products/microsoft-account

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Microsoft Account primary alias

Hi gasparemaiorino,

I'm Charles, an Independent advisor trying to help.

How to Change the Primary Alias for your Microsoft Account

https://www.tenforums.com/tutorials/42098-chang...

Here you will find all the information related to the Alias in your Microsoft account, create, change and delete.

https://support.office.com/en-us/article/add-or...

Verify if your account is set up as an administrator account, follow the steps in the links to verify if it is now allowed or if the problem remains

I hope the steps work for you too

Attentive to any comments

Have a happy day

Best Regards,

Charles.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

 

Microsoft Account Primary Alias now shows me logged in as old alias

Hi, not sure if this is the correct place for MS account issues

Over a month ago i created a new email alias for my MS account and made it the primary alias, and removed the sign-in option for all email aliases except my new primary one.

This has worked fine until this week, when going to look at my family settings on the MS account page no longer worked, neither did device settings, they both gave account errors and upon further inspection it currently showed me logged in under my old alias
email name. A lot of sites seem to take your current primary email alias as the login name and since my old one can't login they get stuck.

Now i have checked and i can only log in using my current new alias name, but when i do it shows me logged in under my old alias name.

Going into the security options instead of showing my new email alias as the primary one it shows the old one instead, effectively duplicating the entry, since the old one is also listed as an alias.

This means i cannot change the primary alias to try and fix the problem, neither can i make my old alias a sign-in option as the site thinks it somehow already is enabled.

I've no idea if anyone has had this happen before, at first i thought it might be a temporary display bug, but it's been like it for a few days, i tried speaking to someone but they couldn't fix it either. But there's quite a few things i can't do with my
account now as it's sort of stuck.

Thanks

Darren