Windows 10: Latest Windows 10 update error wants me to insert external drive and it won't recognize it

Discus and support Latest Windows 10 update error wants me to insert external drive and it won't recognize it in Windows 10 Installation and Upgrade to solve the problem; I attempted the latest update of Windows 10 on my laptop and it's stuck. At the start it asked to make room by inserting a USB drive with at least 10g... Discussion in 'Windows 10 Installation and Upgrade' started by MarkJoske, Sep 22, 2020.

  1. MarkJoske Win User

    Latest Windows 10 update error wants me to insert external drive and it won't recognize it


    I attempted the latest update of Windows 10 on my laptop and it's stuck. At the start it asked to make room by inserting a USB drive with at least 10g which I did. After much time, the download was complete and I started the update only to have it error out. The error message says " Please insert the external storage media and hit OK". I left the USB in and hit ok but it comes right back with the error message. I pulled the USB drive out and reinserted it and still it won't recognize it and gives me the same error.


    Is there anything I can do to get past this and finish the update or do I need to do a clean install of Windows 10 G_d forbid?


    Any help appreciated

    :)
     
    MarkJoske, Sep 22, 2020
    #1

  2. External drive

    Hi Richard,

    There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
    below:

    • Just to confirm, the device that is not working properly is a external DVD optical drive?
    • Were there any recent changes or updates installed on your computer?
    • Have you tried to plug the external drive to a different port on your computer?

    As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

    • Type “Troubleshooting” in the Search bar and press Enter.
    • Click on “View All” in the top left corner.
    • This will display the list of troubleshooters which are built-in in the computer. You can click on
      Hardware and Devices from the list and you can run the troubleshooter.

    This will check for common errors that affect hardware on your computer and attempts to correct them.

    We look forward to your response after completing the steps.
     
    Jordan Dom, Sep 22, 2020
    #2
  3. Zaki_j Win User
    Toshiba external hard drive not recognized

    Hi Philip,

    Thank you for writing to Microsoft Community Forums.

    I understand that the external hard drive is not recognized by the PC. I appreciate your efforts in trying to resolve the issue.
    It would be great if you can answer these questions to assist you in a better way.

    • Did you try connecting the Hardrive to different USB Port?
    • Does the Hardrive get detected if you try connecting it to a different PC?
    • Are you aware of any changes made to the computer recently?

    I suggest you refer and follow the steps mentioned in the KB article and check if that resolves the issueError:
    “USB Device not recognized” when you try to access a USB external hard drive


    Note: Ignore method 2 & 5 from the above article.

    Let us know how it goes.

    Regards,

    Zaki
     
    Zaki_j, Sep 22, 2020
    #3
  4. Latest Windows 10 update error wants me to insert external drive and it won't recognize it

    External drive not recognized

    I have an external drive that is not being recognized. I have unplugged it and and plugged it back in and still not being recognized. I see it listed in device manager and it says it is working properly. In disk management it says Disk 1 Unknown not initialized.
    I have tried changing drive letters not able to do that. This happened when I disconnected an hdmi cable, The external drive stopped responded at that point so I unplugged it but when In plugged it back it is not being recognized. I can feel the disk spinning
    so it is working. Any suggestions? Thanks in advance
     
    stevemoss2, Sep 22, 2020
    #4
Thema:

Latest Windows 10 update error wants me to insert external drive and it won't recognize it

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