Windows 10: Getting BSOTD when I use google chrome on windows 10

Hi. I've been using google chrome and windows 10 on this computer for the past 3-4 years, but recently since the last month, I more or less regularly have BSOTD when using chrome : specifically when opening a new tab, refreshing an old one, or sometimes simply alt-tabbing from another program.

I've tried dis-installing and re-installing chrome, using Avast secure browser instead still based on a chrome build, it seems, cleaning up the PC with CC cleaner, buuuuut I still got a crash a couple of minutes ago.


Windows 10 family edition, version 1903, OS version 18362.1082
Avast secure brower version 85.0.5814.102
Google chrome version 85.0.4183.121
If it's of any help, here is the content of my :c\windows\minidump folder : https://www.dropbox.com/sh/pgas3c7u5o80cmn/AADqNMuRDX4hlUtWhaoc6BFpa?dl=0

:)

 

Windows 10 and Google chrome problems

Hello,

Thank you for your interest in Windows 10.

As you have mentioned that now you rolled back to windows 7 ultimate.I would suggest you to follow the steps given below and check.

Uninstall and reinstall Google Chrome and check

To uninstall and reinstall Google Chrome follow the steps given below.

• 
  Press start button.
  
• 
  Select Control Panel.
  
• 
  In Control Panel , Click on
  Programs
  
• 
  Then Click on Programs and features.
  
• 
  Select Google Chrome and Click Uninstall button
  

Uninstall Chrome prompt dialog appears and the further uninstallation process continues if you click uninstall button. Once Google Chrome gets uninstalled, you can download and install Google Chrome from its official website,
and check if issue persists.

If issue still didn’t get resolved by the above mentioned steps, I would also suggest you to post the query in Google support forums for more help.

Get help from the Chrome community:
Google Chrome Help

Hope this helps, if you need further assistance on Windows let us know we will be glad to help.

 

Google Chrome download

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to uninstall the application and download the setup files or install directly from Internet explorer by following the steps below:

• Open Internet explorer and type ‘www.google.com’ in the address bar.
• To will get a notification on the right side of the browser to download and install Google Chrome.
• Click on the notification and follow the prompts to download and install the Google Chrome application.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

problem uninstalling google chrome

Hi,

Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

• On your keyboard, press Ctrl+Alt+Delete.
• Select Task Manager.
• Under Processes, locate Google Notifications or Google Chrome.
• Right click on them and select End Task.
• Double check under Programs and Features if Google Chrome is completely gone.

Let us know if these steps worked.