Windows 10: Constant BSOD Kmode_exception_not_handled and USBXHCI.sys

Discus and support Constant BSOD Kmode_exception_not_handled and USBXHCI.sys in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been having constant BSODs that I can't track down the cause of. I spent an hour or so on the phone with Microsoft and tracked down an issue... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by teknachandler, Sep 24, 2020.

  1. Constant BSOD Kmode_exception_not_handled and USBXHCI.sys


    I have been having constant BSODs that I can't track down the cause of. I spent an hour or so on the phone with Microsoft and tracked down an issue with a USB cable, but even fixing that still having issues, it happens randomly with no known way to "repeat" it

    Here is a an analysis of a dump with WinDbgX64


    Microsoft R Windows Debugger Version 10.0.19041.1 AMD64
    Copyright c Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 19041 MP 16 procs Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 19041.1.amd64fre.vb_release.191206-1406
    Machine Name:
    Kernel base = 0xfffff802`08600000 PsLoadedModuleList = 0xfffff802`0922a310
    Debug session time: Thu Sep 24 21:13:18.991 2020 UTC - 4:00
    System Uptime: 7 days 4:42:41.612
    Loading Kernel Symbols
    ...............................................................
    ..................Page 589a6e not present in the dump file. Type ".hh dbgerr004" for details
    ..............................................
    ................................................................
    ................................................................
    ..........
    Loading User Symbols
    PEB is paged out Peb.Ldr = 0000005c`4d518018. Type ".hh dbgerr001" for details
    Loading unloaded module list
    ..................................................
    For analysis of this file, run !analyze -v
    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KMODE_EXCEPTION_NOT_HANDLED 1e
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff802088d9284, The address that the exception occurred at
    Arg3: 0000000000000001, Parameter 0 of the exception
    Arg4: ffff900cc5d47d10, Parameter 1 of the exception

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 2

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on CHANDLERPC

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 2

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 88

    Key : Analysis.System
    Value: CreateObject


    BUGCHECK_CODE: 1e

    BUGCHECK_P1: ffffffffc0000005

    BUGCHECK_P2: fffff802088d9284

    BUGCHECK_P3: 1

    BUGCHECK_P4: ffff900cc5d47d10

    WRITE_ADDRESS: ffff900cc5d47d10 Nonpaged pool

    EXCEPTION_PARAMETER1: 0000000000000001

    EXCEPTION_PARAMETER2: ffff900cc5d47d10

    BLACKBOXBSD: 1 !blackboxbsd


    BLACKBOXNTFS: 1 !blackboxntfs


    BLACKBOXPNP: 1 !blackboxpnp


    BLACKBOXWINLOGON: 1

    PROCESS_NAME: chrome.exe

    TRAP_FRAME: fffff8020b472400 -- .trap 0xfffff8020b472400
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff8020b4725f8 rbx=0000000000000000 rcx=ffff900cc5d47d40
    rdx=0000000070436f49 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff802088d9284 rsp=fffff8020b472590 rbp=ffff900e001c5a60
    r8=ffff900e2a9d9fa0 r9=0000000000000008 r10=0000fffff8020886
    r11=ffff8ffbaa600000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    nt!ObfReferenceObjectWithTag+0x24:
    fffff802`088d9284 f0480fc15ed0 lock xadd qword ptr [rsi-30h],rbx ds:ffffffff`ffffffd0=????????????????
    Resetting default scope

    DPC_STACK_BASE: FFFFF8020B472FB0

    BAD_STACK_POINTER: fffff8020b480158

    STACK_TEXT:
    fffff802`0b480158 fffff802`08af4d4e : 00000000`0000001e ffffffff`c0000005 fffff802`088d9284 00000000`00000001 : nt!KeBugCheckEx
    fffff802`0b480160 fffff802`089fcd62 : fffff802`08af4d2c 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HvlpVtlCallExceptionHandler+0x22
    fffff802`0b4801a0 fffff802`08885027 : fffff802`0b480710 00000000`00000000 fffff802`0b472fb0 fffff802`089faee5 : nt!RtlpExecuteHandlerForException+0x12
    fffff802`0b4801d0 fffff802`08883ce6 : fffff802`0b472358 fffff802`0b480e20 fffff802`0b472358 00000000`00000000 : nt!RtlDispatchException+0x297
    fffff802`0b4808f0 fffff802`089f4d32 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x186
    fffff802`0b480fb0 fffff802`089f4d00 : fffff802`08a05fa5 ffff900c`c5d47d10 fffff802`0b472320 fffff802`0b472380 : nt!KxExceptionDispatchOnExceptionStack+0x12
    fffff802`0b472218 fffff802`08a05fa5 : ffff900c`c5d47d10 fffff802`0b472320 fffff802`0b472380 fffff802`088d1f35 : nt!KiExceptionDispatchOnExceptionStackContinue
    fffff802`0b472220 fffff802`08a02143 : ffff900e`00fd09b0 fffff802`08fb2019 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0x125
    fffff802`0b472400 fffff802`088d9284 : ffff900d`c56d9ba0 fffff802`08fb2019 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x443
    fffff802`0b472590 fffff802`08866883 : ffff900c`c5d47d40 ffff900e`2a9d9fa0 ffff900d`c56d9ba0 00001c21`01800000 : nt!ObfReferenceObjectWithTag+0x24
    fffff802`0b4725d0 fffff802`088c782e : ffff900e`001c5a60 fffff802`0b472689 ffff900d`c5d47d40 ffff900e`001c5e4b : nt!IopUnloadSafeCompletion+0x43
    fffff802`0b472600 fffff802`088c76f7 : 00000000`00000001 00000000`00000000 ffff900d`cf1f3a30 00000000`00000002 : nt!IopfCompleteRequest+0x11e
    fffff802`0b4726f0 fffff802`09db811a : 00000000`00000000 ffff900d`bc6f2530 ffff900e`001c5a60 ffff900d`d91d3010 : nt!IofCompleteRequest+0x17
    fffff802`0b472720 fffff802`09db5bbf : 00000000`00000002 fffff802`0b472858 ffff900e`001c5a60 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x23a [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869]
    fffff802`0b4727b0 fffff802`16fb265e : ffff900e`145d29f0 ffff900e`145d2850 00000000`00000002 ffff900d`cf1f3e10 : Wdf01000!imp_WdfRequestComplete+0x8f [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 436]
    fffff802`0b472810 fffff802`16fb20e6 : fffff802`0b472ab8 ffff900d`cf1f3e10 fffff802`00000030 00000000`00000001 : USBXHCI!Isoch_Stage_CompleteTD+0x47e
    fffff802`0b4728d0 fffff802`16fb1ef0 : fffff802`0b472a00 fffff802`0b472a00 00000000`00000000 fffff802`00000000 : USBXHCI!Isoch_ProcessTransferEventWithED1+0x1d6
    fffff802`0b4729b0 fffff802`16fb6570 : 00000000`00000004 fffff802`0b472a88 00000000`00000008 fffff802`0b472a90 : USBXHCI!Isoch_EP_TransferEventHandler+0x10
    fffff802`0b4729e0 fffff802`16fb60a5 : 00000000`00000780 00006ff2`3a8b6800 ffff900d`c53cf000 ffff900d`c5c63c10 : USBXHCI!Endpoint_TransferEventHandler+0xb0
    fffff802`0b472a40 fffff802`16fb5d7c : ffff900d`bc9fcbf8 ffff900d`bc589040 00006ff2`3a8d3fd8 ffff900d`bc9fc000 : USBXHCI!Interrupter_DeferredWorkProcessor+0x315
    fffff802`0b472b40 fffff802`09db38f5 : 00000000`00000f44 00000000`00400a02 00000000`00000000 00054e4d`24b05d40 : USBXHCI!Interrupter_WdfEvtInterruptDpc+0xc
    fffff802`0b472b70 fffff802`088e9a3e : fffff802`02986240 ffff900d`bc642000 fffff802`0b472e70 fffff802`00000002 : Wdf01000!FxInterrupt::_InterruptDpcThunk+0xa5 [minkernel\wdf\framework\shared\irphandlers\pnp\km\interruptobjectkm.cpp @ 404]
    fffff802`0b472bb0 fffff802`088e8d24 : fffff7ef`00001158 00000000`00000000 00000000`00000008 00000000`0169e951 : nt!KiExecuteAllDpcs+0x30e
    fffff802`0b472d20 fffff802`089faee5 : 00000000`00000000 fffff802`02983180 ffffa001`9cd8a8c0 0000005c`4ddfd1b0 : nt!KiRetireDpcList+0x1f4
    fffff802`0b472fb0 fffff802`089facd0 : fffff802`089eff90 fffff802`0883f03a 0000005c`4ddfcbf0 00006a1a`00000000 : nt!KxRetireDpcList+0x5
    ffffdc0a`622b8ac0 fffff802`089fa585 : 0000005c`4ddfd1b0 fffff802`089f5a11 00000000`00000013 0000019d`1d330000 : nt!KiDispatchInterruptContinue
    ffffdc0a`622b8af0 fffff802`089f5a11 : 00000000`00000013 0000019d`1d330000 ffffdc0a`00000000 ffff900d`00000000 : nt!KiDpcInterruptBypass+0x25
    ffffdc0a`622b8b00 00007fff`f24792e7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0xb1
    0000005c`4ddfd0c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`f24792e7


    SYMBOL_NAME: USBXHCI!Isoch_Stage_CompleteTD+47e

    MODULE_NAME: USBXHCI

    IMAGE_NAME: USBXHCI.SYS

    IMAGE_VERSION: 10.0.19041.488

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 47e

    FAILURE_BUCKET_ID: 0x1E_c0000005_W_STACKPTR_ERROR_USBXHCI!Isoch_Stage_CompleteTD

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {3430c514-fb6f-22bf-2de7-6cd205f3999e}

    Followup: MachineOwner
    ---------

    :)
     
    teknachandler, Sep 24, 2020
    #1
  2. axe0 Win User
  3. Constant BSODs (system_service_exception, kmode_exception_not_handled)

    Dealing with near daily BSODs when running intensive software or games. It usually doesn't crash until its under decent load (newer games, rendering, etc.) I have not overclocked my GPU or my CPU. The BSODs I most often get are system_service_exception,
    kmode_exception_not_handled, and kernel_security_check_failure.

    Another post insisted I ran "Driver verifier." I was able to get the DRIVER_VERIFIED_DETECTED_VIOLATION bsod almost instantly (twice), but neither time did it list the bad driver.

    I've provided a link with the downloaded to the dmps, along with msinfo32 and my specs.

    ws_4319.zip
     
    mackenzie., Sep 24, 2020
    #3
  4. Constant BSOD Kmode_exception_not_handled and USBXHCI.sys

    KMODE_EXCEPTION_NOT_HANDLED on igdkmd64.sys

    My computer keeps giving me the blue screen of death and giving me error code

    KMODE_EXCEPTION_NOT_HANDLED on igdkmd64.sys

    How can this be fixed?
     
    JordanLees1, Sep 24, 2020
    #4
Thema:

Constant BSOD Kmode_exception_not_handled and USBXHCI.sys

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