Windows 10: Print to PDF not working

I frequently use PDF printing across a variety of software programs, including MS Word and Quickbooks. Recently, printing to PDF stopped working. For example, when I try to print in Word using Microsoft Print to PDF, I get the following error message:

We couldn't print because there doesn't seem to be a printer installed. :-


Attempted resolutions:

1. In the optional features window, the "Microsoft Print to PDF" is box checked I have also tried unchecking and rechecking this box.
2. I ran the command shell admin to enable Microsoft Print to PDF. It showed successful completion.
3. In system settings, I've tried:

Add printers & scanners -> The printer that I want isn't listed -> Add a local printer or network printer with manual settings -> Use an existing port -> FILE: Print to file

When I select Microsoft as the manufacturer, I have a variety of printers but no PDF option.


All the Microsoft and internet-based troubleshooting I've looked at has led me to one of the above resolution methods. I have not altered any settings that I'm aware of, including deleting printers. I'm running 64-bit Win10 Home v2004.

:)

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

Print to PDF missing in Printer List

Thanks for your help. I was browsing the web the other day and I found a page called FINAL DRAFT. They had a set of instructions for reinstalling the Microsoft Print to PDF utility that worked great for me. Problem solved.

 

Microsoft "Print to PDF" prints out Garbage

Hi,

To better assist you regarding Microsoft Print to PDF, we just have a few questions for you:

• What are the documents that you're trying to save as a PDF file?
  
• Can you provide us a step-by-step screenshot of how you print your documents as PDF?