Windows 10: Update on Audio Problem (explained in comments)

submitted by /u/RuRuin_Pink
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:)

 

Troubleshooting a sound problem deletes my audio driver!

If, for example, you run the audio troubleshooter then it might well suggest deleting your audio driver & replacing it with an MS audio driver as a solution. If this is what you did then you might find, as I did & have many others have done, that your audio works well using the MS driver.

You can search this forum to see reports of problems others have had with RealTek drivers.

I have absolutely no idea why you mention Windows defender in your post. Similarly, I do not understand what has happened to make you moan about MS as you do; you do not explain what the symptoms were or what steps you took so I cannot comment.

Q How effective is Windows 10 in automatically fixing any problem?
A Variable

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.

 

Comments and tags not saved or disappears

Hello,

Could you please answer few question:

• 
  Are you not able to see the Comments section in the file or the comment is missing for the MP3 file in the file section?
  

If the Comment section is missing, I suggest you to follow the steps and check if it helps.

Right click on the categories where you see the file section and click on more and scroll down and check on Comments section and check if it helps.

And issues with Microsoft Word 2010, suggest you to post your query in on the below link and check if it helps.

Results in Microsoft 365 and Office - Microsoft Community

Hope this helps.