Windows 10: User Profile Cannot Find a Network Printer that is Active on an Admin Profile

I have a windows 10 Home 64-bit machine with an admin account that I use, and a user account that my son uses. The windows 10 pc is connected to a local network via ethernet, to a second PC running windows 8.1. An HP Officejet 5600 series printer is connected physically to the windows 8.1 pc.


On my admin account in the windows 10 pc, I'm able to find and connect to the HP printer by typing in the network path to the shared printer under the "Find a printer by other options" in the Add Printer application on windows 10. However, when I login to the user account for my son, the same network path does not find the HP printer. Specifically, I get a "Windows cannot connect to the printer." Under details it lists: Operation failed with error 0x00000002


This is the limit of my knowledge on troubleshooting windows hardware devices in windows 10. Does anyone have any suggested fixes to add the printer onto the second non-admin user account?

:)

 

CCC Profiles that disappear

id suggest a spyware check

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,

 

User profile cannot be loaded.

Hi Annie,

Thank you for posting the query on Microsoft Community.

I understand the inconvenience caused to you with the user accounts on Windows 10.

Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

Step 1: Start computer in safe
mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Enable Built-in administrator.

• • 
    Press Windows + X key together on your desktop screen.
    
  • 
    Click on Command Prompt (admin) to open
    Command Prompt.
    
  • 
    Type the following command and hit Enter:
    

• 
  net user administrator /active: yes
  (Check for the spaces)
  

d. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

Create a user account

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

Note: Create a Microsoft account

Method 3: Check the status of User profile services.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for User Profile Service, right click on it and
  start the service.
• Also, set the Startup type to
  Automatic.
• Now check if you are able to log-in.

Please get back to us with updated status, we will be happy to assist you.