Windows 10: 80 year old Father forgot his password

Discus and support 80 year old Father forgot his password in Windows Hello & Lockscreen to solve the problem; I purchased my 80 year old father a new desktop HP with · Windows 10 Home 64· 10th Generation Intel® Core™ i3 processor He set it up without me... Discussion in 'Windows Hello & Lockscreen' started by Plymale, Sep 29, 2020.

  1. Plymale Win User

    80 year old Father forgot his password


    I purchased my 80 year old father a new desktop HP with · Windows 10 Home 64· 10th Generation Intel® Core™ i3 processor


    He set it up without me being there and it asked him to set a password on the screen saver… Which he did…


    Problem is the password he wrote down and says is the password he used isn’t the password that unlocks the screensaver…


    Everything I’ve found on YouTube is telling me to either to do the command prompt or to a certain website but that’s kinda hard to do when I can’t get past the screensaver…


    HELP!!!

    :)
     
    Plymale, Sep 29, 2020
    #1

  2. forgot password

    Hi Tom,

    Thank you for contacting Microsoft community.

    • Are you using Microsoft account or local account for logging in the computer?
    I suggest you to follow steps from the below article “What to do if you forget your Windows password” and check if it helps.

    http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-10

    You may also refer to the below article.

    http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Sep 29, 2020
    #2
  3. pigseye2 Win User
    My over 80 years old father was scammed and his computer is locked up

    Hi All,

    My over 80 years old father was recently scammed and gave remote access to a "Microsoft Technician" to fix his Dell Inspiron 3670 desk top computer with Windows 10. Once connected to my dad's PC the "tech" wanted $1000 to fix it and literally told my dad
    if he didn't pay it he would lock up his PC.

    My dad told him he couldn't afford it and eventually hung up on the tech. But now the computer won't boot and we get the blue screen of death until the Dell Support Assist starts. It says there are no hardware issues and goes into SupportAssist OS Recovery
    where it identifies an issue as

    "Error description: NO_BOOT"

    It says the Partition Table is bad and repairs it and no issues detected for the Boot Files and Windows Health. Then I click the Restart button but the PC either goes back to the blue screen of death or just restarts the Dell SupportAssist with the same
    NO_BOOT issue.

    Obviously I am in the process of contacting all the financial institutions.

    Is there anything else I can do to recover his files?

    Thanks
     
    pigseye2, Sep 29, 2020
    #3
  4. 80 year old Father forgot his password

    forgot password for account!!!!

    forgot password for account!!!!

    you know when you boot up your computer... and yeha i have more than one account and I forgot the password to one of them.

    is there anyway for me to get in to the account? or the account will be perminant lock if i dont remember password?

    xp home
     
    HiddenStupid, Sep 29, 2020
    #4
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80 year old Father forgot his password

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