Windows 10: USB doesnt work for controllers.

submitted by /u/JalapenoJordan
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:)

 

USB ports not working

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing

I suggest you to follow the steps below and check if it helps

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + X and click on
  Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:
Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• Go to Device manager in control panel.
• Select Device manager and a Device Manager window will pop-up.
• Double Click on USB Controllers to expand.
• Right click on the USB Controllers that is listed and select Update.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

USB 3.0 is not working

I have tried below all the steps bu my both USB 3.0 are not working.

Please suggest more to add on.

I understand that the USB port is not working. The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB device and Windows. This may also occur if your
USB controllers may have become unstable or corrupt. So, I suggest you to try the following steps and check if the issue persists.

Method 1:

Remove and reinstall all USB controllers.

Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
In the list of hardware categories, find and expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and let the USB controllers get reinstalled.
Plug in the removable USB device, and then test to make sure that the issue is resolved.
Method 2

The issue could be if the drivers are not updated or get corrupted. So, try to install all of the Windows updates available and if issue persists, try to update the drivers by following the steps provided in the article mentioned below.

Update drivers in Windows 10

https://support.microsoft.com/en-in...566-b983195752c1/update-drivers-in-windows-10

Method 3

If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

Open Device Manger by clicking on Windows key + X and selecting Device manager from the list.
Expand the USB section.
Find the USB device.
Right click USB and select Uninstall.
Select the check box delete the driver software for this device.
Reboot the computer after uninstall process has finished.
Step 2:

Uninstall the Device Drivers from Program List in Control Panel

Click on start, select Control Panel
Now click on Programs and select Programs and Features.
Find the USB.
Right click USB driver and select Uninstall.
Reboot the computer after the uninstall process has finished.
Step 3:

Download and install the latest drivers for the USB from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

---------
Hello Roger,

I understand that the USB port is not working. The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB device and Windows. This may also occur if your
USB controllers may have become unstable or corrupt. So, I suggest you to try the following steps and check if the issue persists.

Method 1:

Remove and reinstall all USB controllers.

Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
In the list of hardware categories, find and expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and let the USB controllers get reinstalled.
Plug in the removable USB device, and then test to make sure that the issue is resolved.
Method 2

The issue could be if the drivers are not updated or get corrupted. So, try to install all of the Windows updates available and if issue persists, try to update the drivers by following the steps provided in the article mentioned below.

Update drivers in Windows 10

https://support.microsoft.com/en-in...566-b983195752c1/update-drivers-in-windows-10

Method 3

If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

Open Device Manger by clicking on Windows key + X and selecting Device manager from the list.
Expand the USB section.
Find the USB device.
Right click USB and select Uninstall.
Select the check box delete the driver software for this device.
Reboot the computer after uninstall process has finished.
Step 2:

Uninstall the Device Drivers from Program List in Control Panel

Click on start, select Control Panel
Now click on Programs and select Programs and Features.
Find the USB.
Right click USB driver and select Uninstall.
Reboot the computer after the uninstall process has finished.
Step 3:

Download and install the latest drivers for the USB from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

 

USB doesnt work!!

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to uninstall and reinstall the Universal Serial Bus controller’s driver and check, if it works. Refer to the following steps to uninstall the Universal Serial Bus controller’s driver from the Device Manager.

a. Click on Windows key + X key and then, select
Device Manager.

b. Locate and expand “Universal Serial Bus controllers” in the Device Manager Window.

c. Right-click on the “Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26” and click on “uninstall" to uninstall "Intel(R)
6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26".

d. Restart the computer and check, if it works.



Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.