Windows 10: My first gaming PC BSOD watching youtube or playing large games

Hello, this is my first Gaming PC and ive been struggling for months. When i first bought windows 10 on it, i let it download all of the drivers and updates, and then went to the websites for my hardware and downloaded all the drivers i needed as well. From there i downloaded my games and platforms and everything went well for a few days but now i get this Blue Screen Error or sometimes it just goes black an restarts while watching youtube or loading into one of my large multiplayer games. please help or let me know if theres any more info i could try to give someone. Thanks


crash dump file: C:\Windows\Minidump\093020-13828-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F3EA0
Bugcheck code: 0xA 0x10, 0x2, 0x0, 0xFFFFF8075BA319E9
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

BSOD crashes when playing games/watching Youtube fullscreen

Hi David,

You have mentioned that you are getting multiple blue screen errors when playing a game or when watching a video online in full screen. May we know if you are overclocking your device? If you are, we suggest that you disable the overclocking for your device.

On a lighter note, it could be that the drivers for your device is outdated. We suggest that you check if there are updates waiting to be installed for your device. If there are, kindly install them and restart your device. After restarting your device,
see if the blue screen errors still appears when you play games or watch videos online.

 

BSOD while playing games (E & Civ 5) or Youtube


Hi All,
Hoping to ask for help with frequent BSOD while playing games.
When playing games (Elite Dangerous or Civ5) and playing Youtube, I will eventually receive a BSOD screen (I've posted an upload of those files in the link below). I've gone through the following trouble-shooting:

• Watched the temperature: it's remained around the 20-30 C range with the CPU at the lower end and the graphics card on the upper-end
• Updated drivers: ran windows updates, MSI's updates, etc.
• Ran MemTest86+ which I had seen as a recommendation in a forum to diagnose faults with RAM. All 12 gigs passed with no issues
• Re-installed a clean version of Windows 10 and performed the driver updates to get the latest and greatest
• Unplugged all USB cables with the exception of the mouse and keyboard (removed my USB hub, joystick, etc.)
• Installed my old graphics card an HIS 7850
  • No BSODs but games tend to crash, I'm unsure if I'm being to aggressive with the graphics settings or if it's a symptom of another issue
  • Link to card: HIS 7850 Fan 1GB GDDR5 PCI-E DVI/HDMI/2xMini DP < HD 7800 Series < Desktop graphics < Products | HIS Graphic Cards

Setup

• OS: Windows 10
• Parts: System Builder

I assume that this is a driver issue with the video card, given the above. If this is correct, is there any way of saying whether it's a faulty video card or user-error?

edit: removed link to DMP files.