Windows 10: Work or school account login keeps popping up

Hello,


I've got an issue with a popup that keeps on appearing.

I thought it was for my personal MS account, but after entering my credentials, it pops up again.


I did have a school account, which I've disconnected because I've finished school and it's no longer valid. Somehow I think it's related and still wanting me to login into the school account.


BR

:)

 

Fix "Work or School account problem" after deleting an e-mail account.

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving an error related to your email account. I’ll certainly assist you with the issue.



However, please let us know:

• When you say “I deleted the e-mail account” do you mean deleting the Microsoft account or deleting the account from your computer?
  
• Are you using a Microsoft account to login to the computer?
  

Meanwhile, I would suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Accounts, and select
   Access work or school from the left pane.
   
3. Now, click on the email account and select
   Disconnect.
   
4. Follow the on-screen instructions.
   

If this doesn’t work, you may want to try converting the account to a local account and see if that helps. Refer the steps mentioned below:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Accounts and select
   Your info from the left pane.
   
3. Click on Sign in with a local account instead.
   
4. Follow the on-screen instructions to complete the process.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to login to PC using Deleted School email account

Hi Michel,



Thank you for writing to Microsoft Community Forums.



I understand it can be frustrating when you are unable to access the PC using the university account.

1. Do you have any other user account configured on the PC?
   
2. Were you able to login using the new Microsoft account previously?
   
3. Did you purchase the Windows 10 license from Microsoft store?
   

As you have mentioned that the school email account have been deleted, in that case you may not be able to login to the PC using the same password.



Also, if you have purchased the license from Microsoft store then I suggest you to get in touch with the
Microsoft Accounts & Billing support team.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Microsoft account login does not work


For several weeks I have tried to login to my windows account, keeps telling my password is wrong, reset password, then go to second step tells me password is wrong. I keep resetting and and it says it was successful but then when I go to use it, it says it's wrong. I can't even try adding the extensions to Edge because of the password, you have to login to your account.