Windows 10: Microsoft Support and Recovery SaRa

I'm running Office 365 with Windows 10 on my PC Support and recovery won't install I've had several error messages, this is the latest one can anyone help I'm not IT savvy although I can follow instructions


PLATFORM VERSION INFO

Windows : 10.0.19041.0 Win32NT

Common Language Runtime : 4.0.30319.42000

System.Deployment.dll : 4.8.4240.0 built by: NET48REL1LAST_B

clr.dll : 4.8.4250.0 built by: NET48REL1LAST_C

dfdll.dll : 4.8.4240.0 built by: NET48REL1LAST_B

dfshim.dll : 10.0.19041.1 WinBuild.160101.0800



SOURCES

Deployment url : https://outlookdiagnostics.azureedge.net/sarafiles/Microsoft.Sara.Prod.application?usergroup=Prod&Ring=Prod&symptomid=a1fa31d8-0539-4ead-a55f-91000033cb81

Server : Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0

Application url : https://outlookdiagnostics.azureedge.net/sarafiles/Application%20Files/Microsoft.Sara_17_0_5390_13/Microsoft.Sara.exe.manifest

Server : ECAcc lha/8D8E



IDENTITIES

Deployment Identity : Microsoft.Sara.application, Version=17.0.5390.13, Culture=neutral, PublicKeyToken=a7cae1245bd53d87, processorArchitecture=msil

Application Identity : Microsoft.Sara.exe, Version=17.0.5390.13, Culture=neutral, PublicKeyToken=a7cae1245bd53d87, processorArchitecture=msil, type=win32



APPLICATION SUMMARY

* Installable application.

* Trust url parameter is set.

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

* Activation of https://outlookdiagnostics.azureedge.net/sarafiles/Microsoft.Sara.Prod.application?usergroup=Prod&Ring=Prod&symptomid=a1fa31d8-0539-4ead-a55f-91000033cb81 resulted in exception. Following failure messages were detected:

+ The referenced assembly is not installed on your system. Exception from HRESULT: 0x800736B3



COMPONENT STORE TRANSACTION FAILURE SUMMARY

No transaction error was detected.



WARNINGS

There were no warnings during this operation.



OPERATION PROGRESS STATUS

* [19/10/2020 16:22:41] : Activation of https://outlookdiagnostics.azureedge.net/sarafiles/Microsoft.Sara.Prod.application?usergroup=Prod&Ring=Prod&symptomid=a1fa31d8-0539-4ead-a55f-91000033cb81 has started.

* [19/10/2020 16:22:42] : Processing of deployment manifest has successfully completed.

* [19/10/2020 16:22:42] : Installation of the application has started.

* [19/10/2020 16:22:47] : Processing of application manifest has successfully completed.

* [19/10/2020 16:27:03] : Found compatible runtime version 4.0.30319.

* [19/10/2020 16:27:03] : Request of trust and detection of platform is complete.

* [19/10/2020 16:27:13] : Downloading of subscription dependencies is complete.

* [19/10/2020 16:27:13] : Commit of the downloaded application has started.



ERROR DETAILS

Following errors were detected during this operation.

* [19/10/2020 16:27:23] System.Runtime.InteropServices.COMException

- The referenced assembly is not installed on your system. Exception from HRESULT: 0x800736B3

- Source: System.Deployment

- Stack trace:

at System.Deployment.Internal.Isolation.IStore.GetAssemblyInformationUInt32 Flags, IDefinitionIdentity DefinitionIdentity, Guid& riid

at System.Deployment.Internal.Isolation.Store.GetAssemblyManifestUInt32 Flags, IDefinitionIdentity DefinitionIdentity

at System.Deployment.Application.ComponentStore.GetAssemblyManifestFromStoreDefinitionIdentity asmId

at System.Deployment.Application.ComponentStore.GetAssemblyManifestWithRetryDefinitionIdentity asmId, TimeSpan retryInterval, Int32 maxRetryCount

at System.Deployment.Application.ComponentStore.GetSubscriptionStateInternalDefinitionIdentity subId

at System.Deployment.Application.SubscriptionStore.GetSubscriptionStateInternalSubscriptionState subState

at System.Deployment.Application.ComponentStore.CollectCrossGroupApplicationsUri codebaseUri, DefinitionIdentity deploymentIdentity, Boolean& identityGroupFound, Boolean& locationGroupFound, String& identityGroupProductName

at System.Deployment.Application.SubscriptionStore.CommitApplicationSubscriptionState& subState, CommitApplicationParams commitParams

at System.Deployment.Application.ApplicationActivator.InstallApplicationSubscriptionState& subState, ActivationDescription actDesc

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationUri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetryUri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetryUri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl

at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorkerObject state



COMPONENT STORE TRANSACTION DETAILS

No transaction information is available.

:)

 

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The Big Useful List Of Free Useful Programs To Use Usually For Free

click the top spoiler and then look down to recovery.

All of the suggestions in the old threads were consolidated into that one.