Windows 10: Windows 10 will not allow me to turn on/off camera settings

Discus and support Windows 10 will not allow me to turn on/off camera settings in Windows 10 Drivers and Hardware to solve the problem; The camera/app permission switch is dimmed out (in the off position) and will not allow me to grant camera permission; Can anyone please help me to... Discussion in 'Windows 10 Drivers and Hardware' started by tfjr, Oct 23, 2020.

  1. tfjr Win User

    Windows 10 will not allow me to turn on/off camera settings


    The camera/app permission switch is dimmed out (in the off position) and will not allow me to grant camera permission; Can anyone please help me to gain control of this setting. Thank you.

    :)
     

  2. camera not working

    If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



    If the camera app opens, follow the steps below:

    • Press “Windows key + C” from your keyboard to open “Charms bar”.
    • Select “Settings” option.
    • Select “Permissions” option.
    • Turn on “Allow this app to access your: Webcam and Microphone” option.
    • Lose the app by pressing “Alt key + F4” from your keyboard.
    • Reopen the Camera app.
    • Connect your camera and then check how this app works.
    Goodluck!
     
    Gina_on_the_thread, Oct 23, 2020
    #2
  3. Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, Oct 23, 2020
    #3
  4. Windows 10 will not allow me to turn on/off camera settings

    Windows Camera

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand the concern as you are unable to use the integrated webcam. There could be a possibility that the
    device driver not installed or out of date or the installed driver failed.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the model number of the Lenovo Desktop?
    • Is Lenovo Vantage utility app installed on the PC?

    • Are you aware of any changes on the PC prior to this issue?

    Let us try few steps.

    Step 1: Check Camera Settings.

    1. Press Windows + I key to open Windows Settings.
    2. Click on Privacy and select Camera from the left pane.
    3. Click on Change check if it is toggled to On.
    4. Also toggle the switch to On under Allow apps to access your camera
    Step 2:Update Webcam driver.

    We would suggest you to update the Webcam driver from Device Manager. Please refer this article to update the driver:
    Update drivers in Windows 10

    If the behavior persists, I suggest you follow the steps in the article below and see if it solves the problem:
    Camera doesn't work in Windows 10

    You may also refer these articles for additional information:

    Windows 10 camera, microphone, and privacy

    How to use the Camera app

    If it persists, I recommend that you contact the Lenovo Technical Support to carry out tests related to the camera.

    Let us know the results.

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Oct 23, 2020
    #4
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Windows 10 will not allow me to turn on/off camera settings

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