Windows 10: Xbox Controller Behaving as Audio Device [Windows 10] - Causes Horrible Lag!

I've got a weird issue where when I use my Xbox 360 controller with the official Microsoft wireless receiver on PC for playing games it decides that the controller is an audio device. This causes the audio to cut off and the game I'm playing to drop to 10 frames as well as cause ping / internet issues? Has anyone had this issue before and know a potential fix?

I've tried to disable the audio device Windows creates saying that the Xbox controller is a speaker / microphone however it just unplugs itself and plugs in again making the Windows new device sound and proceeds to un-disable itself too, doing the same thing as mentioned above...

Would really appreciate any help or insight into this as its driving me up the wall :/

submitted by /u/Scoobymenace
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:)

 

Xbox One S Controller on PC as a Hands-Free Headset with horrible audio quality

Hi Mikul,

I realize the inconvenience that you are facing with Audio and Drivers.

This issue might have occurred if the audio drivers are incompatible or not updated.

To assist you better on the issue, I request to provide information on the following questions:

• 
  Is the issue specific to Xbox controller?
  
• 
  Are you facing similar issues related to Audio and connectivity?
  

If you are facing similar issues with any other device as well, I suggest you to run the built in
Audio Device Troubleshooter and update the Audio Drivers by following the steps below:

Method 1: Run built in
Audio Device troubleshooter, and check if the issue is resolved.

Step 1: Type
Troubleshooting in the search box next to
Start button, and press Enter.

Step 2: Click on
View all from left side panel of the screen.

Step 3: Select
Playing Audio, click on Advanced
option, and check Apply repairs automatically.

Step 4: Follow the on screen instructions.

Method 2: Update the audio drivers, and check if it helps.

Step 1: Open run command by pressing
Windows key + R, type devmgmt.msc, and press
Enter.

Step 2:Expand the
Audio inputs and outputs option.

Step 3:Right click on the
audio drivers, and select Update Driver Software. Once this is done,
restart the computer to check if the problem fixed.

For more information on troubleshooting Audio, refer to the link below:

Windows 10 - Audio Troubleshooting Tips
(also refer to the section My Headphones/Speakers/Bluetooth won’t Play/Switch!)

If the issue is specific to Xbox controller, then it would be better suited on the Xbox support forum:

http://forums.xbox.com/xbox_support/xbox_on_windows_support/default.aspx

For reference, click on the link below:

Xbox Support

Kindly get back to us with the update on the issue. We will be glad to assist you further.

Thank you.

 

Windows 10 stopped reacting to Xbox controllers (nothing in device manager)

Hi Swoog3G,

Thank you for writing to Microsoft Community Forums.

I understand that it can get difficult if the devices are not working as expected. I see that you have tried few steps that might help us. However, we can go ahead and try few steps to see if we can resolve this issue.

1. What is the version of Windows 10 you are using? You can refer this article to
   
   Check for operating system information in Windows 10.
2. Were there any changes made to the operating system recently?
3. Did you try Unplugging the Controller then Re-plugging it back?

One possible reason as to why your Windows 10 device can't detect the controller is due to outdated device drivers. We suggest checking if there are updates available for the controller and your Windows 10 PC. I suggest you to follow the below steps,
and check if helps.

Method 1: Use a Different USB Cable

If you’re using a wired controller, a broken USB cable can be the cause. Try a cable with no problem and check to see if the problem is resolved. If you are still facing issue with Xbox controllers,

Method 2: Add a device in Settings

1. Go to Settings.
2. Select Devices.
3. Select Connected Devices.
4. If the controller is not listed under Other devices, kindly click Add a device. Follow the on-screen prompts to manually add the device.
5. Restart your computer so that the changes can take effect.

Method 3: uninstall all the current drivers.

Before downloading the new drivers, uninstall all the current drivers. In order to avoid duplicate conflicts among several drivers, one must uninstall the duplicate audio drivers as well.

1. Press Windows Key +x
   
2. Click Device Manager
   
3. Expand Sound, video and game controllers
   from the list in Device Manager.
   
4. locate the audio driver Xbox 360 controller
   
5. Right-click on it and select on
   Uninstall device from the drop-down menu.
   
6. Check the box that says,
   Delete the driver software for this device and hit the uninstall button
   
7. Go to Views tab and click on
   Show hidden devices from the drop-down menu.
   
8. Then search for duplicate Xbox 360 controller if any. Right-click on it and hit the Uninstall option.
   
9. Once the process complete restart the PC.
   

Method 4: Install the driver using File repository.

1. Press Windows Key +x
   
2. Click Device Manager
   
3. Expand Sound, video and game controllers
   from the list in Device Manager.
   
4. locate the Xbox 360 controller
   
5. Right-click on it and select Update drivers
   
6. Then click Browse my computer for drivers software
   
7. Click on browse, scroll down and navigate to the location:
   C:\Windows.old\System32\DriverStore\FileRepository
   
8. Click on OK and click on
   Next, this will install the driver software
   
9. Once the process complete restart the PC.
   

I also suggest you to refer this article on
How to get software and driver updates for Windows 10, and

How to update your Xbox One Controller on Windows 10, and check if that helps.

I look forward to hearing from you soon.

Regards,

 

Xbox Controller in Windows

Hey there Tomas

Thanks for reaching out!



I suggest that you try updating
your Xbox One controller. To do this, kindly follow the steps provided on the links below:

• How
  to update your Xbox One Controller on Windows 10
  
• Connect
  and troubleshoot Bluetooth on your Xbox One Wireless Controller
  
• Troubleshoot
  update issues with your Xbox One Controller
  

If the issue persists, I strongly
recommend contacting our Xbox Customer Support
for further troubleshooting steps.



Kindly update us with the results.