Windows 10: PC wireless gaming receiver

Hello,


I have an issue since last Wondows update: The XBOX wireless controller stopped working.

I've tried to update the drivers again, but I cannot find the controller in the devices anymore.

I wanted to ask what issue could it be and how I can solve it.


Many thanks in advance

:)

 

Pc wireless gaming receiver

Hi Joel,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused, I will be glad to assist you with this.

Just to clarify, you are referring to Xbox Pc wireless gaming receiver, is that right?

If so, I would suggest you to try the steps suggested in the help article below and check if it helps.

Troubleshoot the Xbox 360 Wireless Gaming Receiver for Windows 10


Also, try running the hardware and devices troubleshooter by following the steps below and check again. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

1. Press Windows key + R.

2. Type control and press enter to open control panel.

3. Type troubleshooting in the control panel search box and open it.

4. Click "view all" on the left pane,

5. Run the hardware and devices troubleshooter and follow the on-screen instructions.

Let us know the result.

 

Xbox 360 wireless receiver not being acknowledged by my pc?

Hello,

Thank you for writing to Microsoft Community Forums.

Please provide some additional information, so that we can assist you better.

1. How are you trying to connect it?
   
2. Have you installed any security software program on your PC?
   
3. Have you tried connecting device to different computer?
   

You may follow below mentioned steps and let us know the outcome.

Step 1: Make sure all the updates are up to date and follow the Microsoft article to check the status or troubleshoot on

updates.

Step 2: Refer the Xbox article on how to connect

wireless receiver gaming on Windows 10.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator

 

PC WIreless Gaming Receiver on Windows 10

I recently purchases a "PC Wireless Gaming Receiver" for my PC, so I could connect multiple Xbox 360 controllers for multiplayer gaming reasons. However, my Xbox 360 controllers don't seem
to want to sync up to the receiver, or (more likely) my PC isn't detecting the receiver as existing. I am currently running Windows 10, just throwing this information out there.

*TROUBLESHOOTING NOTES*

• I've already updated everything; Pretty sure my PC is more up-to-date than when I first put it together
• The disk didn't do anything when I put it in the disk drive, it just kinds sits there. There are files in it, I've looked at them, I just have no idea where to put them
• The windows Device Manager DOES detect something, but it has no idea what it's detecting, and I can't get the device drivers to update, for some reason
• I've tried to contact Xbox support - I couldn't even get to the support page before being asked to make an Xbox account, which actually just led to a broken link. So I'm not going through that again, if it's avoidable.

I've been troubleshooting for about 4 hours now, and I'm desperate, so I'll do pretty much anything short of sticking a magnet on my hard drive or licking my processor.

UPDATES

• I did something, *this* popped up