Windows 10: Cortana not working "I'm sorry but I can't help with that." after Windows update 20H2

Discus and support Cortana not working "I'm sorry but I can't help with that." after Windows update 20H2 in Cortana to solve the problem; Hi, I just updated my windows and Cortana doesn't work. I can't set reminders, open spotify etc. "I'm sorry but I can't help with that." At the... Discussion in 'Cortana' started by Uzytkownik Windowsa, Oct 24, 2020.

  1. Cortana not working "I'm sorry but I can't help with that." after Windows update 20H2


    Hi, I just updated my windows and Cortana doesn't work.
    I can't set reminders, open spotify etc.
    "I'm sorry but I can't help with that."

    At the beginning she was totally not working, but I manage to change that.
    "Sorry, but Cortana is not available in English United Kingdom at this time."

    I tried to reinstall, use PowerShell, creating a new account...nothing works.

    any ideas? I would be grateful



    Cortana not working "I'm sorry but I can't help with that." after Windows update 20H2 de50e5d9-aea0-4aeb-a494-ab08ebcd2083?upload=true.png

    :)
     
    Uzytkownik Windowsa, Oct 24, 2020
    #1

  2. windows 20h2 update issue

    Hi, I'm Israel M., I'm an independent consultant and I'm happy to help you.

    The update of Windows 20h2 is carried out cumulatively, correcting errors the focus was to correct problems seen until then, being made available by Microsoft an extensive list (almost 50 items cited by the company), thus showing that this update promises to
    regularize a good part of the image that reaches users of the distribution. Therefore, these constant updates are corrections.

    I hope I helped, I await your return.

    Best regards,

    Israel M.

    Outside consultant
     
    IsraelMoreira2, Oct 24, 2020
    #2
  3. NavyLCDR Win User
    Windows 10 20H2 Upgrade

    I doubt it is a glitch. I suspect it was designed that way.
     
    NavyLCDR, Oct 24, 2020
    #3
  4. Cortana not working "I'm sorry but I can't help with that." after Windows update 20H2

    cortana not working

    Hi Karamvir,

    Thank you for posting your query in Microsoft Community.

    Sorry to know that the Cortana is not working in Windows 10.

    For better understanding of the issue, please reply to the following questions.


    • Do you get any error message on Cortana?

    • Did you make any changes to the system prior to this issue?

    I suggest you to follow the troubleshooting steps listed below and check if it resolves the issue.

    Make sure that Cortana is enabled:

    Click on the Taskbar search box, click Settings icon, and then make sure that the option labelled Cortana can give you suggestions, ideas, reminders, alerts and more is turned ON.

    Turn on Location


    • Click on Start and select Settings, navigate to Privacy > Location.

    • On the right-side, under Location, you will see On if the location is enabled for this device.

    • And, if the location for this device is not enabled, please click the Change button, and then move the slider to on position.
    Install all Windows Updates

    Most of the issues are fixed by installing Windows Updates make sure that your system is up-to-date.

    Type Windows Updates in search bar and select Check for updates from the results.

    If updates are available, try installing them and check.

    Hope this information is helpful.
     
    SujataMoktan, Oct 24, 2020
    #4
Thema:

Cortana not working "I'm sorry but I can't help with that." after Windows update 20H2

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