Windows 10: Hi. I bought a windows 10 copy dvd, and now it says key not valid.I phone the tech support...

Now I have the windows 10 on usb now what? . Thanks.

:)

 

Tech support is saying I have a pirated copy of 10

Hi,



Thank you for posting your query on Microsoft Community.



I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if

To assist you better, please provide us the below information:

• When you say that "word 2016 starts to open and recognizes my profile in the upper rt corner and then the program wishes for an activation key", have you purchased product key for office 2016 from Windows Store or other third party vendors?
• How exactly have you install Windows 10 Technical Preview on the computer? Have you performed a clean install of Windows 10 Technical Preview or upgraded from Windows 7 or Windows 8?
• When you say that "tech support saying I have a pirated Evaluation copy", which version of product key have you provided to them for evaluation? Have you provided the valid Windows 7 or Windows 8 product key for validation?

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

DVD copy

Hello,

Thank you for replying back with the status of this issue.

I would suggest you to copy the movie files from your DVD on your computer hard disk by opening the drive in the computer. You may follow the steps below -

• Insert the DVD in the CD\DVD drive.
• Open computer, click on DVD drive, and Select the files you want to copy. To select all files, press Ctrl and A keys together, to select files randomly press Ctrl and left mouse click on the file.
  
• Right click on the selected files, click on copy.
• Select the location where you want to save those files, right click and paste it.
  

Then you may insert the blank DVD and burn the disk using the Windows DVD Maker. You may refer to the below link for assistance in burning the DVD and other details -

Burn a CD or DVD in Windows DVD Maker -

http://windows.microsoft.com/en-us/windows/burn-cd-dvd-media-player#1TC=windows-10

Hope this helps. Let us know the results.

 

Supported phones for Windows 10 Mobile Insider Preview


Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.