Windows 10: Pairing JBL Live650BTNC-LE headsets

When pairing JBL Live650BTNC-LE headsets, windows provides a PIN and will not let me change it. I paired the headsets when I first bought them - with no requirement to entre a PIN. Something has changed and I now cannot use them. Can you help please?

:)

 

JBL Infinity Mini2 pairing issue

Hi!

I have bought a new JBL Infinity Mini2 bluetooth headphone. It pairs with iPhone, MacAir, Toshiba Tecra running Windows 10 pro but doesn't pair with Toshiba Portege running Windows 10 pro.

Toshiba Portege has latest BIOS and latest bluetooth driver. When tried pairing, it displays Infinity Mini 2 as 'Bluetooth Headset' but doesn't pair. Portege pairs and connects with Bose bluetooth speaker and Sony bluetooth headphone. Bluetooth driver on
the laptop is Intel v20.100.6.4.

Any suggestions how to fix it?

Thanks

 

JBL Infinity Mini2 pairing issue

Just to recap - the issue is JBL Reflect Mini2 doesn't pair with Dell XPS 8930 running Windows 10 1909.

JBL Reflect mini 2 has Bluetooth Profiles A2DP 1.3, AVRCP 1.5, HFP 1.6. Its Bluetooth version is 4.2 which backward compatible.

I have tried installing/un-installing drivers / devices, all the usual stuff that is available online.

Dell replaced BT card from Killer to Intel AC 8265 but still doesn't work.

I tried with different computers and different bluetooth devices. Below are the findings:

1. JBL Reflect Mini2 doesn't pair with Intel AC-8265 [BT driver 21.90.0.4 and Wifi Driver 20.70.17.1] on Dell XPS 8930 running Windows 10 Pro 1909. Device gets listed as 'Bluetooth Handset' while pairing but it doesn't connect. Device should list as 'JBL Reflect
   Mini2'.
   
2. JBL Reflect Mini2 is backward compatible. It works with cards that support BT4.0:
   • AC 7260 [on Toshiba laptop running Windows 10 Pro 1909];
   • N-1030 [on HP laptop running Windows 7]; and
   • Avantree BTDG 40S [USB BT adaptor on Dell XPS 8930 running Windows 10 pro. The same desktop where JBL doesn't connect with Intel AC-8265]
     
3. Intel AC -8265 works with Bose speakers, Sony headphone and JBL Charge 3 that I had bought few years back. So assume they support BT4.0
   
4. JBL Mini2 BT4.2 works well with Apple devices -iphone and Macbook Air

So it seems JBL Mini2 pairing with Microsoft Windows 10 has issues when the BT card supports 4.2.

Has anybody experienced problem connecting BT4.2 device to a computer running Windows 10 1909 and having BT card that supports 4.2?

 

JBL Reflect Contour 2 BT Headset not recognized by Windows 10

JBL Reflect Contour 2 BT Headset not recognized by Windows 10. When I have the headset in pairing mode Windows 10 does not recognize the device with the "Add Bluetooth or other device" function. I have installed all Windows 10 updates, turned off and
back on the BT on my Surface Pro 6 and restarted the headset and computer multiple times. The headset connects with my phone with no problems. Any suggestions on how to connect this BT headset to my Surface Pro 6 would be appreciated.