Windows 10: Microsoft Games Randomly Crashing

I have a Game Pass subscription and have it linked with my children's profiles. This means while they connect and game via their individual profiles, their xbox/Microsoft store is managed/signed into my profile.


Multiple games from the Microsoft store have been crashing. This has happened on multiple computers, multiple games and multiple profiles. In particular these crashes have been occurring in multiplayer games such as Minecraft Dungeons and Ark Survival Evolved. The crashes occur at random intervals. They seem to happen more often when we have more than one of my family playing the same game on different computers.


Minecraft Dungeons the crashes occur to everyone regardless of who the host is.


Ark Survival the crashes tend to happen to everyone but the host of the non-dedicated server. Testing indicates the crashes are more frequent when more than 1 of us are playing the same game regardless of being on the same server.


Example

While playing Ark I connected and played on a friends hosted Non-dedicated server. The game was working fine until one of my children began playing Ark on their individual profiles. Once they began playing my game began randomly crashing at varying intervals 10-15 Min. I then would have to wait for the server I was previously connected to to timeout my connection or restart before I am able to reconnect.


This is just one example and have experienced similar occurrences on other games. This seems to only happen in multiplayer games. Single player games have been unaffected.


All computers have the most recent updates and restarting or reinstalling the games has had no effect.

All computers are running Windows 10.

All computers have the Xbox App installed as well as the Xbox Game Bar.

:)

 

Win 10 randomly kills games

Hi Laurynas,

To help you with your issue, we suggest you refer to the links below to get information about compatible games with Windows 10, and troubleshooting steps for crashing game issues:

• Windows 10 Games Compatibility List
• Game crashes or closes unexpectedly

Let us know how it goes.

Regards.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Microsoft Sudoku Daily Challenge game crashes during the game.

Hi LJamesBlythe,

Having a corrupted game file is one of the potential reasons why Microsoft Sudoku crashes when playing. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• When did the issue start?
• Are you experiencing this concern with all of your games?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.