Windows 10: Power (Plan) Issues

Hi all,

(I hope this is the right sub-forum for this question. Sorry if it's not!)

I have two issues with a new machine, which I've never experienced on any of the dozens of Win 10 systems I've set up in the past few years. I searched for answers already, but none of the ones I found helped -- or not for the first problem; the second problem may be somehow unique to me as I can't find any posts about it anywhere (but that could just mean I'm not searching properly). Anyway here we go; naturally, I am logged in as an admin, and I even tried all this from the Administrator account.

1. Regardless of what Power Plan I choose, the 'display off' and 'sleep' values randomly go back to their defaults of 1hr and 2hrs respectively. I've tried many of the reasonable things I found suggested, such as running the Power Troubleshooter in Settings, to doing the DSIM and SFC /SCANNOW stuff described at https://support.microsoft.com/en-ca/...rrupted-system, to deleting power plans, restoring defaults, and so on, via POWERCFG's options (with Command Prompt running as Admin, of course). I also tried all the APM permutations in BIOS for ErP (Disable, S4+S5, S5 Only), EnergyStar (On, Off), and Wake Timers. Again, nothing helped.

2.No matter what I do, I cannot get the Power Button or Sleep Button setting to stick to anything other than 'Do nothing'. In essence, I access these settings via Control Panel > Power Options > Choose what the power buttons do (on the left), I set the power button: option to 'Sleep' on the next screen, and hit Save Changes. This takes me back to the main Power Options Control Panel window; if I now immediately click Choose what the power buttons do, the screen changes, and the power button: setting is back to 'Do nothing'.

Any ideas at all? Can either of these problems be caused by anything other than some weird glitch in Windows? Should I stop wasting my time trying to figure them out, and just wipe & reinstall -- and hope that the glitch won't come back?


Here is my spec:

• OS: Win10 Pro, build 19041, up-to-date
• Motherboard: ASUS TUF GAMING X570-PLUS
• Motherboard BIOS version: 2607 (this is the previous version; they just released the latest today, but there's no mention in the release notes of anything to do with power)
• CPU: Ryzen 7 3700x
• Memory: 16GB (G.Skill F4-360016D-16GVK dual-channel kit)
• System Drive: Samsung 970 Pro M.2 NVMe
• Video Card: NVIDIA GeForce 1660 Ti
• Power Supply: Corsair RM 650x

Thanks so much in advance,

Dany

:)

 

Power plan?

Upon checking, it seems that there's nothing wrong with your system. It is usual that you have to double-click your mouse before your monitor wakes up.

For the meantime, we suggest changing the power plan by following the steps below:

• Press Windows key + S.
• Type in Power Settings.
• On the pop-up window, choose Additional power settings.
• Select High performance.

After changing the power plan, we suggest that you monitor the changes made and check if that will work for you.

Get back to us if you need further help.

 

Power plans automatically changing

Hi Jonah,

Thank you for contacting Microsoft Community. I understand that you have an issue with power plans.
I will surely help you to fix this issue.

This issue could have occurred due to incorrect Power settings. Try the steps listed here:

Method 1:

Let’s run the power troubleshooter and check if that helps.

a. Press Windows key on the keyboard.

b. In the search box, type Troubleshooting and press
Enter.

c. Click on ‘System and Security’ and click on ‘Power’ click on next to run the troubleshooter.

Method 2:

If the issue persists, I suggest you to
restore the power plans to default and check if it helps.

Step 1: Reset and restore the power plans to default:

• 
  Right-click on
  Start button and click on Command Prompt (Admin).
  
• 
  In the command prompt, type powercfg –restoredefaultschemes
  and hit Enter.
  
• 
  Exit command prompt.
  

Note: This would reset the power plan settings to default. Any customized power plans are would be removed.



Step 2:

Once the power plan is reset to default, you may create a
new power plan and customize the same according to your needs.



Refer to the link:

Power plans: Frequently asked questions

http://windows.microsoft.com/en-us/windows-8/power-plans-faq





Note: Applies to Windows 10.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

power plan

Hi Charles,

Thank you for posting the query on Microsoft Community.

Try to run the following commands and check if it helps.

• 
  Type CMD in Search. Right click on it to run as an administrator.
  
• 
  Type the following 4 commands at the CMD prompt:
  

WSReset.exe.

dism /online /cleanup-image /restorehealth

sfc /scannow

powershell

Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

• 
  Close the CMD window.
  
• 
  Check to see if the issue is resolved. If not, restart the PC.
  

Use the System File Checker tool to repair missing or corrupted system files:

http://support.microsoft.com/kb/929833

Run the Power Troubleshooter.

Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how
long the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

• 
  Press Windows key + W and type
  Troubleshooting.
  
• 
  Select Troubleshooting and click on
  System and Security.
  
• 
  Click on Power and follow the
  onscreen steps.
  

Delete the current power plan and create it again. Refer to the following link to change the power plan to suit your needs.

Power plans: Frequently asked questions

http://windows.microsoft.com/en-US/windows-8/power-plans-faq Refer to the section:
How to create and delete a power plan

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.