Windows 10: After crashing, audio stopped working

Discus and support After crashing, audio stopped working in Windows 10 Drivers and Hardware to solve the problem; Hi! Today I was using my Lenovo laptop and it suddenly crashed. Afterwards, when it turned back on, the sound suddenly stopped working. I tried many... Discussion in 'Windows 10 Drivers and Hardware' started by Jess332211, Oct 27, 2020.

  1. After crashing, audio stopped working


    Hi!

    Today I was using my Lenovo laptop and it suddenly crashed. Afterwards, when it turned back on, the sound suddenly stopped working. I tried many proposals from other related posts such as unistalling drivers, updating drivers, checking if windows audio is running in Services and is set on Automatic; running troubleshooter, etc. but the sound is still not working.

    Thank you for your help and suggestions!

    :)
     
    Jess332211, Oct 27, 2020
    #1
  2. Fabler2 Win User

    After crashing, audio stopped working

    Check if the sound is working while a video/song is playing. Should show up on the right.

    After crashing, audio stopped working [​IMG]


    Easiest way to get there is via the old control panel. If it show as working but still not hearing sound then suggest removing the battery and power source and press and hold the power button in for a few seconds. Power up again to check if working.
     
    Fabler2, Oct 27, 2020
    #2
  3. Windows Audio Crashes

    My audio stops working when ever a mic is turned on.

    On login, audio output works normally, however, when ever any mic is used, both audio input and output crash and a red x shows up on the taskbar audio icon.

    It seems the Windows Audio service is what crashes.

    After the first crash, the audio does not come back no matter what I do until I restart my pc.

    I can replicate this with the following steps:

    1. Login to pc
      • audio output working fine
    2. Open sound settings, opens to playback tab
      • audio still fine and also able to play test sounds
    3. Click on Recording Tab
      • The sound feedback indicator on the right side is missing
      • The window freezes, error window appears about DLL crash
      • If there is no connected or enabled recording device, nothing happens everything else seem to run normally
    4. Proceed to follow various trouble shooting steps
      • Some troubleshooting steps seems to get rid of the red x on the taskbar volume icon
      • The recording tab in the sound settings is also now accessible
      • However things may seem fine at first, audio input/output is still not working and playing a test sound fails.

    Solutions I've Tried:

    • DISM (ended with no errors)
    • sfc /scannow (found corrupted files, required restart)
    • Restarting Windows Audio Service (results in err 1061, service then gets stuck on stopping)
    • Disabling and re-enabling audio drivers
    • Reinstalling audio drivers from manufacturers site
    • Using windows generic audio drivers
    • Restarting my PC
    As you can see, I've spent a lot of time trying to fix this issue and it is starting to get really frustrating.
     
    Reetik2000, Oct 27, 2020
    #3
  4. After crashing, audio stopped working

    After crashing, audio stopped working

    Hi!

    Today I was using my Lenovo laptop and it suddenly crashed. Afterwards, when it turned back on, the sound suddenly stopped working. I tried many proposals from other related posts such as unistalling drivers, updating drivers, checking if windows audio is running in Services and is set on Automatic; running troubleshooter, etc. but the sound is still not working.

    Thank you for your help and suggestions!
     
    Jess332211, Oct 27, 2020
    #4
Thema:

After crashing, audio stopped working

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