Windows 10: Portable hard drive visible but not accessible

Hey tech wizards!


A Seagate freeagent go successfully accessed five days ago now shows up in file explorer as the Local Disk D: and Windows 10 dings when attached via USB. Selecting the drive produces the circle of death and progress bar in file explorer's drive path. In Device Manager the drive is correctly identified as a Seagate freeagent go disk drive and portable device D:\. DM right clicking drive, shows device is working properly but has no information under the volume tab. Under events, the last time the disconnecting the drive 5 days ago is the following:

• "Device not migrated" with this description "Device USBSTOR\Disk&Ven_Seagate&Prod_FreeAgent_Go&Rev_102D\2GE19S8Z&0 was not migrated due to partial or ambiguous match.Last Device Instance Id: USBSTOR\Disk&Ven_Generic&Prod_Compact_Flash&Rev_0.00\00000000000006&0

Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}

Location Path:

Migration Rank: 0xF000FC000000F120

Present: false

Status: 0xC0000719

• "Device configured disk.inf" with this description "
• Device USBSTOR\Disk&Ven_Seagate&Prod_FreeAgent_Go&Rev_102D\2GE19S8Z&0 was configured.
• 
  
• Driver Name: disk.inf
• Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
• Driver Date: 06/21/2006
• Driver Version: 10.0.19041.1
• Driver Provider: Microsoft
• Driver Section: disk_install.NT
• Driver Rank: 0xFF0006
• Matching Device Id: GenDisk
• Outranked Drivers: disk.inf:GenDisk:00FF2002
• Device Updated: false
• Parent Device: USB\VID_0BC2&PID_2100\2GE19S8Z

• "Device Started" with this description "
• Device USBSTOR\Disk&Ven_Seagate&Prod_FreeAgent_Go&Rev_102D\2GE19S8Z&0 was started.
• 
  
• Driver Name: disk.inf
• Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
• Service: disk
• Lower Filters:
• Upper Filters:

Right-clicking portable devices under events from five days ago shows "device install requested" & the description Device SWD\WPDBUSENUM\{544bace7-1400-11eb-95fb-f06e0bd8f44b}#0000000000007E00 requires further installation.



Under "device not migrated" is the following "Device SWD\WPDBUSENUM\{544bace7-1400-11eb-95fb-f06e0bd8f44b}#0000000000007E00 was not migrated due to partial or ambiguous match.



Last Device Instance Id: SWD\WPDBUSENUM\_??_USBSTOR#Disk&Ven_Garmin&Prod_Edge_520_Flash&Rev_1.00#6&2d4186ad&1#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}

Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}

Location Path:

Migration Rank: 0xF000FFFF0000F102

Present: false

Status: 0xC0000719



Under "driver service added" the description is "Driver Management has concluded the process to add Service WUDFWpdFs for Device Instance ID SWD\WPDBUSENUM\{544BACE7-1400-11EB-95FB-F06E0BD8F44B}#0000000000007E00 with the following status: 0.



Seagate Seatools recognized the drive and performed 100% of short and long generic scans.


Thank you for the help,


Rick

:)

 

External Hard Drive (WD Elements) is visible in PW but not in explorer

followed steps..

the partition displayed as below...





as advised I selected "list".. and for a long time it was like this..

 

Internal Hard drive visible but not accessible.

Hard drive is visible on computer, but cannot access, and crashes windows when clicked. visible as Local disk (E. Running windows 7.

 

Portable hard drive and windows 10

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with connecting
portable hard drive in Windows 10.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• 
  Is the hard drive getting detected on the computer?
  
• 
  Do you face any issue while using other USB devices?
  

This issue could have occurred due to these reasons:

1. Missing Windows Update.

2. USB port is damaged.

3. Damaged hardware.

Try the steps listed here:

Method 1:

I suggest you to run hardware troubleshooter and check if it helps.

a) Press Windows Key.

b) Type Troubleshooting in the search box and hit
Enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.

Method 2:

If the issue persists, I suggest you to install all the available Windows Updates and also latest chipset driver from the computer manufacturer website. You may also try connecting the hard drive to a different USB port.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.