Windows 10: MS Games Sudoku Paid for now getting ads

I purchased the Sudoku app from the MS store.


Now I'm getting ads every time I want to play the game I get ads.

:)

 

adult game pop up ads appearing in microsoft games, especially sudoku and jigsaw

Hi,

In-game inquiries like turning off game advertisements are handled
by our Xbox Support Team. We've made a research on how to stop Windows 10 displaying targeted ads.
You may refer to the steps below:

• Open Settings.
• Click on Privacy.
• Click on General.
• Under Chang privacy options, toggle switch to turn off Let apps use my advertising ID for experiences across apps.

If the same instance occurs, we recommend posting your concern to the Microsoft
Jigsaw and Sudoku in-game community. Here are the links:

• Microsoft Jigsaw
• Microsoft Sudoku

If you need further assistance, feel fee to post.

 

Sudoku Ad freezing games AGAIN!!!

Every so often, Sudoku freezes on me with nothing responding (but its clock continuing to count) either with a blank pane where an ad would normally be or (occasionally) with a specific ad in that location. It is fairly obvious that it is failing to deal
properly with an ad that is 'malformed' in some way, but in a properly designed program, this should freeze only the ad pane, and there should be an overriding timeout even on that. At the moment this problem is so severe (with a blank pane) that it is impossible
to complete even an easy game. Given that such proper design is apparently beyond the wit of your programmers, could someone not test the ads for 'sanity' before placing them in the rotation.

I would happily pay a small amount for a version of Sudoku without Ads, to entirely avoid this immensely irritating problem, but there is no paid version of this game.

 

Sudoku Ad freezing games AGAIN!!!

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort to work on this. I understand that you get advertisement while playing Microsoft Sudoku, I suggest you to have a look at the troubleshooting steps in the article
Microsoft Casual Games FAQ and see if that helps in resolving the issue.



However, as the issue is related to Microsoft Casual Games, we have a dedicated support team to look into this issue for you. Hence, I would suggest you post your query in the Microsoft Casual Games community. Please refer the section
Where can I find the Casual Games community? from the above article.

Regards,

Nikhar Khare

Microsoft Community - Moderator