Windows 10: Windows 10 settings crashes and closes when scanning temporary files in the storage settings

Hi, I am trying to clear space on my surface pro. When I am in settings > storage > temporary files it scans for a few seconds then closes. The preliminary results shows many gigs of data from "previous windows installations" and more I would like to clean but I can't because it closes on me!


Thanks for any help

:)

 

Settings>System>Storage/Local Storage>Temporary Files?

Looks like you are on version 1803. I have just checked on an 1803 system and can confirm that the contents of your Downloads folder are included in the total size of 'Temporary files' even though they do not appear in the list of locations you can clear. So it looks like your 'missing' 3.7xGB will be found in your Downloads folder.

Starting with version 1809, the populated list when you left click on Temporary files now includes your Downloads folder.

 

Unusual Option for Removal of Temporary Files for System/Setting/Storage/This PC/Temporary Files

Hello,

I have Windows 10 version 1803 on HP Spectre x360 laptop with a SSD drive, 232 GB.

I have 170 GB of free space. There are no saved documents, pictures or videos.

I have only installed apps and software installed when I purchased the laptop.

My question is:

When I go to Windows Setting, select System, select Storage, select Local Storage/This PC, Storage Usage displays, select Temporary Files showing 423 MB from the selections offered.

Upon selection for Temporary Files, it opens - shows listings for the Remove Temporary Files.

Two particular selections/options to remove files concern me.

These are:

Deletes all system restore points - 4.28 GB

Compress your OD drive - 13.7 GB

These two are not checked for removal, rather they are highlighted in White.

Why are these particular two items are being displayed?

Will these eventually disappear or remain forever?

Any suggestions, recommendations or advice to these questions would be greatly appreciated.

 

Deleting Temporary Files from Storage in Settings - Windows 10

Hi Younes,

Thank you for the update.

I would suggest you to once boot in Safe Mode and then try deleting the temporary files. Refer to the following steps:

Follow the steps given below to boot your system in Safe Mode.

• 
  Type settings in search and click on Settings.
  
• 
  Click Update and recovery, and then tap or
  click Recovery.
  
• 
  Under Advanced startup, tap or click Restart now.
  
• 
  Once your PC restarts, on the Choose an option screen, tap or click
  Troubleshoot.
  
• 
  If you don't see the Startup Settings option, tap or click
  advanced options.
  
• 
  Tap or click Startup Settings.
  
• 
  Tap or click Restart.
  
• 
  On the Startup Settings screen, choose the
  Safe Mode.
  
• 
  Sign in to your PC with a user account that has
  administrator rights.
  
• 
  Press Windows key + R.
  
• 
  Type %temp% in the dialog box and click
  OK.
  
• 
  Select and delete all the files in the Temp folder.
  
• 
  Check if you are able to delete all of them.
  

Hope this information is helpful. Please post back your results for further assistance.