Windows 10: Blue Screen After Waking From Sleep

Hello there, I have been plague with crashes after waking from sleep for a month. I hope you could provide me more insight what may be cause of it. I have searched the forum and mostly are mentioning to update my driver however I have checked Device Manager and determine the driver are up to date. Prior to having this issue, a System Restore was done. This are the last three events:


1

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2020-10-29T12:43:32.0136183Z

EventRecordID 3060

Correlation

- Execution

[ ProcessID] 4

[ ThreadID] 8

Channel System

Computer DESKTOP-N8V0H9R

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 10

BugcheckParameter1 0xffffac7e

BugcheckParameter2 0x2

BugcheckParameter3 0x0

BugcheckParameter4 0xfffff807834c8230

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 5

CsEntryScenarioInstanceId 0

BugcheckInfoFromEFI false

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 0

LongPowerButtonPressDetected false


2

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2020-10-27T13:40:47.5644794Z

EventRecordID 2744

Correlation

- Execution

[ ProcessID] 4

[ ThreadID] 8

Channel System

Computer DESKTOP-N8V0H9R

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 313

BugcheckParameter1 0x1d

BugcheckParameter2 0xfffffd81eec3ddf0

BugcheckParameter3 0xfffffd81eec3dd48

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 7

CsEntryScenarioInstanceId 0

BugcheckInfoFromEFI false

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 0

LongPowerButtonPressDetected false


3

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2020-10-11T12:28:34.1386666Z

EventRecordID 1814

Correlation

- Execution

[ ProcessID] 4

[ ThreadID] 8

Channel System

Computer DESKTOP-N8V0H9R

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 59

BugcheckParameter1 0xc0000005

BugcheckParameter2 0xfffff8013b4cc960

BugcheckParameter3 0xfffff8013ea82920

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 9

CsEntryScenarioInstanceId 0

BugcheckInfoFromEFI false

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 0

LongPowerButtonPressDetected false

:)

 

Windows 10 blue screens after waking from sleep.

Steps to that cause this problem:

• Allowing windows to sleep.
• Waking once, logging in.
• Allowing it to sleep once more.
• Wait for some time like 2 hours.
• Try to login again.

After all these steps my laptop Dell Vostro 3546, stops responding on the login screen, no inputs will be taken and then Blue screens by saying Critical_Store_Exception. I have collected some crash dumps and posted it here: CrashDumps.

Blue Screen View says that the BSOD happened because of something went wrong with the ntoskrnl.exe, address ntoskrnl+142760, file version of ntoskrnl.exe is "10.0.10586.306 (th2_release_sec.160422-1850)".

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.

 

Screens black after waking machine from sleep

Hi Anthony,

Does it only happen when waking up the computer from sleep?

To check for possible causes of this issue, we suggest you to run Power Troubleshooter. To do so, follow the steps below:

• Press Windows key.
• Type Troubleshooting.
• On the left side, click View all.
• Click Power.
• Follow the on-screen instructions.

If the issue still persists, you may update the Chipset driver from the device manufacturer.

Let us know how it goes.