Windows 10: Adding a scanner but driver unavailable

Discus and support Adding a scanner but driver unavailable in Windows 10 Drivers and Hardware to solve the problem; Trying to connect plustek 3800 scanner to windows 10 but drivers are not compatible . Which driver should I download and how.... Discussion in 'Windows 10 Drivers and Hardware' started by BarbaraBowden2, Oct 29, 2020.

  1. BARBARABOWDEN2
    BarbaraBowden2 Win User

    Adding a scanner but driver unavailable


    Trying to connect plustek 3800 scanner to windows 10 but drivers are not compatible . Which driver should I download and how.

    :)
     
    BarbaraBowden2, Oct 29, 2020
    #1
  2. ANNE ROS
    Anne Ros Win User

    Wireless mouse "driver is unavailable" issues

    Hi,

    The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

    • Open Device Manager.
    • Look for Mice and other pointing devices and click it to expand.
    • Check if there is a driver for the wireless mouse.

    If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

    Get back to us if you need further assistance.
     
    Anne Ros, Oct 29, 2020
    #2
  3. PATRICIAMCALLISTER2
    PatriciaMcAllister2 Win User
    adding a scanner

    I have windows 10 (x64), I have downloaded Microsoft windows scan and installed it.

    Bluetooth and other devices:

    under Other Devices: Canon DR-3808CII is listed. but says driver is unavailable. I go to the canon site and

    they say a driver is not needed, the OS will detect it. it's doesn't find it in my printers and other devices tab.

    any suggestions?
     
    PatriciaMcAllister2, Oct 29, 2020
    #3
  4. ISHA SONI
    Isha Soni Win User

    Adding a scanner but driver unavailable

    Scanner Driver Installation Failure Following Windows 10 Upgrade

    Hi,

    Thanks for the update on the issue.

    I would suggest you to update the driver from the device manager.

    Follow the steps below to update the scanner driver.

    • Press Windows + X key on the keyboard.
    • Go to device manager.
    • Right-click your scanner driver.
    • Click Update Driver Software and then follow the steps in the wizard that appears.
    • Restart the computer and check.

    If you run the Hardware Update wizard and the wizard does not find your drivers, it means that the manufacturer or vendor for your device has not added the drivers for your device to Windows Update. You can also visit the web site of your device manufacturer
    or vendor to download or request the correct drivers for your device.

    Let us know if you need further assistance. We will be glad to help you further.

    ______________

    Thanks & Regards,
     
    Isha Soni, Oct 29, 2020
    #4
Thema:

Adding a scanner but driver unavailable

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