Windows 10: Windows spotlight and background apps problem

The lock screen cannot change the wallpaper very long time. I go to the setting -> personalization -> lock screen and set the "windows spotlight" in the background. However, it still shows blank every time when I enter the personalization page.


Secondly, when I enter setting -> privacy -> background apps, it is unexpectedly quit every time.


Please fix up these two problems.

:)

 

Spotlight

Hi,

Windows spotlight is an option for the lock screen background that displays different background images and occasionally offers suggestions on the lock screen. For us to better isolate your concern, we'd like to gather more information:

• Is there a way for you to provide us a screenshot?
• Have you made any recent changes before this issue occur?
• Are you able to use spotlight before?

Meanwhile, we suggest that you follow these steps to modify Lock screen background to spotlight:

• Open Settings.
• Click Personalization and select Lock screen.
• Under Background, choose Windows spotlight.

Keep us posted if you need additional help.

 

welcome screen is not asking if i like the spotlight choice

Hi,

One of the possible reasons why your laptop is not asking if you like the spotlight choice might be because the Windows spotlight is not set as your lock screen background. To address this concern, we suggest enabling Windows spotlight as your lock screen
background. To do so, follow these steps:

• Go to Settings.
• Click on Personalization and then select Lock screen.
• Under Background, click on the drop down menu and make sure to click on Windows spotlight.

If further assistance is needed, don't hesitate to reply on this thread.

 

windows spotlight

Hi Leland,

Windows Spotlight is a nifty feature in Windows 10. It can downloads pictures and advertisements from Bing and then displays them on your lock screen. Besides, you can mark whether you wish to see more or less images of a similar type.

To sort out your concern, simply follow the steps provided below:

• Go to privacy settings:
  
• Background apps turn on
  
• For spottlight setting app must be on.
  
• You can now use spottlight in personalisation tab.

We also suggest to re-register your Windows Spotlight by following the steps provided by
Kapil Arya MVP on this
link.

Should you need further information, don't hesitate to contact us.

Regards.