Windows 10: Does Zone Alarm and Microsoft Store have a conflict?

Discus and support Does Zone Alarm and Microsoft Store have a conflict? in Windows 10 Software and Apps to solve the problem; I'm a long time user of Zone Alarm Extreme security. I never had any problems in the past until recently when I became interested in the game catalog... Discussion in 'Windows 10 Software and Apps' started by Mortimus, Oct 30, 2020.

  1. MORTIMUS
    Mortimus Win User

    Does Zone Alarm and Microsoft Store have a conflict?


    I'm a long time user of Zone Alarm Extreme security. I never had any problems in the past until recently when I became interested in the game catalog the Store brought due to the game pass.

    When I purchased the game I was unable to download it no matter what I did. Then I discovered that all games labeled as "Administrator approval required" cannot be downloaded. To cut the story short... I did anything in my power to discover what the problem was. Finally, I reformatted my system when all "fixes" recommended by Microsoft didn't work. To my surprise the game started to download after I finished the Windows 10 Installation.

    That is.. until I installed my Zone Alarm Extreme security.

    Why is that?. I'm very conflicted because I love Zone Alarm and I'm not abandoning it over some game.

    Places like Steam never have those incompatibilities.


    Note : Closing the Firewall does not fix the issue. Having the program installed is enough for the Store to keep me from downloading "Administrator approval required games"

    Once uninstalled the games download normally.

    :)
     
    Mortimus, Oct 30, 2020
    #1
  2. SPUNK
    spunk Win User

    Unable to uninstall Zone Alarm ?

    Right click the Taskbar and start the Task Manager. Take the drop down arrow and choose More Details. Under the Processes tab look for Zone Alarm and highlight it and End the Process.
    Now use the Zone Alarm Uninstall tool ZoneAlarm Uninstall Tool Download
    We don't suggest Reinstalling Zone Alarm, you really don't need it. We find it creates false positives and blocks web traffic that is not harmful. You really only need the Windows Firewall and Windows Defender.
     
    spunk, Oct 30, 2020
    #2
  3. AWROSEY
    AWRosey Win User
    Anybody have experience with Zone Alarm?


    As an FYI, should you experience any issues with Windows 10, applications or your internet connection be sure to use the tray icon's options to "snooze firewall" and "snooze antivirus" and retest. 90% of the time my issues were caused by Zone Alarm conflicts. But I always forgot to do this easy check first and ended up spending a lot of time troubleshooting, uninstalling/reinstalling, etc.

    I was a longtime (5 year) user of Zone Alarm and only recently changed to Bitdefender.
     
    AWRosey, Oct 30, 2020
    #3
  4. VICTEK
    Victek Win User

    Does Zone Alarm and Microsoft Store have a conflict?

    Zone Alarm Pro


    Is there an entry in Programs and Features for ZA Extreme? If not perhaps run the ZoneAlarm Removal Tool.

    zone alarm removal tool PC and Mobile Security Software
    By the way the latest ZA Free firewall states it's compatible with the Anniversary update.

    https://www.zonealarm.com/forums/fo...ree-Firewall" target="_blank" rel="nofollow">
     
    Victek, Oct 30, 2020
    #4
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Does Zone Alarm and Microsoft Store have a conflict?

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