Windows 10: Replacing a failing hard disk and want to retain info

Discus and support Replacing a failing hard disk and want to retain info in Windows 10 Installation and Upgrade to solve the problem; I am replacing a failing SSHD on my HP Pavilion 23 all-in-one computer with a SSD from Samsung. What do I need to do to retain my operating system... Discussion in 'Windows 10 Installation and Upgrade' started by LilyDharma, Oct 30, 2020.

  1. LILYDHARMA
    LilyDharma Win User

    Replacing a failing hard disk and want to retain info


    I am replacing a failing SSHD on my HP Pavilion 23 all-in-one computer with a SSD from Samsung. What do I need to do to retain my operating system Windows 10 Home 64 bit and my installed programs. I have already downloaded and stored my files.

    :)
     
    LilyDharma, Oct 30, 2020
    #1
  2. FREDERIK LONG
    Frederik Long Win User

    Hard disk failing

    Failing hard disks cannot be repaired. They must be replaced.
     
    Frederik Long, Oct 30, 2020
    #2
  3. JOHNCONNETT
    JohnConnett Win User
    Windows 10 Enterprise fails to re-activate after hard disk replacement

    The system is a laptop where the single hard disk failed and was replaced. Unfortunately, there was no recent, viable backup of the hard disk that could be used to restore it.

    A successful clean install was made from en-gb_windows_10_business_edition_version_1803_update_jul_2018_x64_dvd_12613160.iso.

    The first login used my Microsoft Work or School account but I was unable to activate it from that account.

    I then created a user with my Microsoft Account (which uses the same email address) but was unable to activate it from that account either.

    The laptop has a firmware-embedded activation key. It appears in the devices list for my Microsoft Account and also appears in the devices list in the Azure Active Directory which we receive as part of Office 365.

    It is a commodity laptop that was supplied with Windows Home installed; upgraded to Windows Pro using Get Genuine; and upgraded to Windows Enterprise with an OS upgrade using a product key. It was regularly updated before the hard disk failure.

    I had anticipated that re-activation after the hard disk replacement should have been simple!

    Any pointers to where I might be going wrong? Or suggestions as to how to diagnose this? I'm a volunteer systems administrator for a Museum (non-profit / charity) and this is outside my comfort zone.
     
    JohnConnett, Oct 30, 2020
    #3
  4. RCOON
    RCoon Win User

    Replacing a failing hard disk and want to retain info

    Hard Drive Failing

    Install crystal disk info and run it to see what the smart data is. It will advise you on any prefailures and whether you need to replace it. A broken drive is a broken drive, if it's failing all you can do is replace it.

    Open up your case and look at the hard drive. It will tell you what it's capacity is. Alternatively go to disk management,
    and it will tell you what the disk size is.
    Also XP is not safe anymore. Look into replacing your OS.

    @SuperSoph_WD can provide the gritty details and advise you on anything else.
     
    RCoon, Oct 30, 2020
    #4
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Replacing a failing hard disk and want to retain info

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