Windows 10: uninstall a program using Control Panel Programs and Features hangs

Discus and support uninstall a program using Control Panel Programs and Features hangs in Windows 10 Drivers and Hardware to solve the problem; HP support says that I need to uninstall and re-install a utility program called "HP Scan Extended HPscan.exe" in order to fix a problem with that... Discussion in 'Windows 10 Drivers and Hardware' started by SweetTasha, Oct 30, 2020.

  1. uninstall a program using Control Panel Programs and Features hangs


    HP support says that I need to uninstall and re-install a utility program called "HP Scan Extended HPscan.exe" in order to fix a problem with that program. So I go to Windows Control Panel Programs and Features, but the uninstall hangs. I try to cancel it but it won't cancel. I go into Task Manager, try to stop the msiservice. That says "unable to stop service." Now I'm truly grasping at straws.


    THIS HANGS

    uninstall a program using Control Panel Programs and Features hangs c1e0a0d8-9873-44dc-8ea2-a8ac8cee74dc?upload=true.jpg


    THIS WON'T

    uninstall a program using Control Panel Programs and Features hangs 2c3a79af-a98f-4920-beb8-48140d909104?upload=true.jpg


    Maybe if I restart instead of stop the service. Yes, that does it.


    But the program is still installed. I suppose I could delete the program from C:\Program Files, but I don't know for certain that I then will be able to uninstall and re-install.


    I have posted this at HP support forum. So far no answer from there.

    TIA for your suggestions.
    SweetTasha.

    :)
     
    SweetTasha, Oct 30, 2020
    #1
  2. EdSJ21 Win User

    Windows 10 / Control Panel / Programs and Features / Uninstall Hangs System

    I have a Lenovo K450e which originally come with windows 8.1 with the upgrade option to Windows 10 which is running. When I invoke to Uninstall a Program using Programs and Features under control panel, the expected dialog comes up and begins to scan and
    begins listing all programs, but as the progress bar reaches the end, the system hangs every time and requires a hard reboot. It wont even work in Safe Mode.

    Can somebody please help?
     
    EdSJ21, Oct 30, 2020
    #2
  3. can't uninstall program

    Hi,

    Welcome to Microsoft Community. I appreciate your effort in resolving this issue.

    - Did you try un-installing the program from programs and features?

    I suggest you to follow the steps below and check if it helps.

    Repairing or removing programs

    To uninstall programs, go to Settings.
    • On the Start menu, then select Settings.
    • Select System > Apps & features.
    • Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
    • Follow the directions on the screen.
    If you are still unable to uninstall the program, follow the steps below.

    • In Search, enter Control Panel and select Control Panel.
    • Select Programs > Programs and Features, then select the program.
    • Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
    • Follow the directions on the screen.

    Let us know the status.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Oct 30, 2020
    #3
  4. davidhk Win User

    uninstall a program using Control Panel Programs and Features hangs

    Programs Missing From Control Panel List


    The "Control Panel uninstall list" is called Programs and Features. It only lists the programs you, the user, have installed personally.
    The apps that come with Windows 10 are not included in Programs and Features.
    Some of those apps can be uninstalled by right clicking at them > click Uninstall.
    Some you cannot uninstall without special way. If you have some of those, please post back with the names.
    And then there are some you just can NOT uninstall.
     
    davidhk, Oct 30, 2020
    #4
Thema:

uninstall a program using Control Panel Programs and Features hangs

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