Windows 10: Websites that run using compatibility view settings in IE-11 do not load properly after...

Hello Everyone,


I am facing an issue after installing Windows Update KB4586781. I work in an organization which uses IE-11 browser on Windows 10. The applicationswebsites uses compatibility view settings. The domain is saved under compatibility view list. After installing Windows Update KB4586781, it seems like those websites are behaving in a way when they run without compatibility view settings saved.


Does anyone have an idea if compatibility view settings are being removed after the Windows Update KB4586781?


Please help! Thank you!

:)

 

Unable to view or download videos from websites

Hi Nelson,

Thank you for posting your question in Microsoft Community. We are glad to assist you.

To help you suggest steps to resolve the issue, I would appreciate if you could answer the following questions:

• Did you make any specific hardware or software changes prior to this issue?
• Is the issue specific to a particular website?

Internet Explorer 11 comes with the latest version of flash player pre-installed. So, the issue may rest with the particular page having compatibility issues with the Internet Explorer or there may be an issue with the flash
player configuration settings in Internet Explorer. Hence, I would suggest you to try the following diagnostic steps to get started in the correct direction and check if the issue persists:

Method 1:

I would suggest you to try opening the page in the compatibility view and check if you are able to view the video.

Fix site display problems with Compatibility View

Fix site display issues with Compatibility View in Internet Explorer 11 Method 1 does not resolve the issue, proceed to Method 2.

Method 2:

Try the additional steps provided in the following link.

Why won't videos play in Internet Explorer?


http://windows.microsoft.com/en-au/internet-explorer/videos-dont-work#ie=ie-11

Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all previous settings are lost after reset.

Method 3:

As slightly mentioned in the Method 2, make sure that the necessary add-ons are enabled in Internet Explorer. To do this, follow these steps:

• Open Internet Explorer.
• Tap or click the Tools button
  
• In the Currently loaded add-ons list, click Run without Permissions.
• Look for the following add-ons in the list that's displayed. If any of these add-ons are listed, make sure the Status for each is listed as Enabled.
  

• Shockwave Active X Control
• Shockwave Flash Object
• Java Plug-in (may be multiple add-ons)
• QuickTime Plug-in (may be multiple add-ons)
• Windows Media Player

Having done the above steps, check if the websites are functioning properly.

Hope this information is helpful. If the issue still persists, please post back for further assistance, we'll be glad to assist you.

 

How add an entire website and it's sub-domain to the Compatibility view

Hi,

We suggest referring to the following links for more information about adding URL to the
Compatibility View Settings in Internet Explorer 11.

• Adding URL to Internet Explorer 11 Compatibility Mode
• Fix site display issues with Compatibility View in Internet Explorer 11

Let us know if you need further assistance.

 

compatibility view

Hi Alvin,

To turn off Compatibility View, follow the steps below:

• Open Internet Explorer.
• Click on the gear icon found at the upper right hand corner of your page.
• Select Compatibility View settings.
• Uncheck Display intranet sites in Compatibility View, and
  Use Microsoft Compatibility list.
• If you see the website added on Websites you've added to Compatibility view:, click on the website and then select
  Remove.

Let us know how it goes.