Windows 10: Problems with microphone when using Zoom or other video services

Having problems with my voice going in and out when video conferencing.




[Moved from: Microsoft 365 and Office / Unknown/other / Windows 10 / Office 2019]

:)

 

Use the microphone in a Zoom meeting

Hello @Bluewind, *Smile
Start Zoom app, then right click on the Zoom icon in System Tray > Settings then select Video from Settings -

Do you see yourself or any image from camera? Then next click Audio from same Zoom settings window and test speaker and microphone. See if that helps confirm your camera, microphone, and speakers/headphones are recognized and operational in Zoom.

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I have found the Zoom app very useful for confirming my camera, microphone, and speakers are working on my PC *Smile Much easier than Windows anyway.

 

Microphone not working in Zoom Conference

I cannot get the microphone to work when on a Zoom App conference. I have a brand new HP notebook using Windows 10. Any suggestions?

 

Microphone not working for zoom

I have already checked all the normal settings, etc!!

1. A couple days ago, I tried to connect my iphone to the bluetooth on my laptop. (I wanted to be able to share audio from an app in my phone during a zoom meeting.) Windows 10 told me that my phone was paired. But no sound came through the laptop.

2. I cannot use a cable to connect my phone because there is no microphone outlet on my laptop; it only has an outlet for headphones.

3. I searched lots of recommendations online and tried them (sorry, I'm not good with this and can't tell you exactly what I tried.)

4. I had a zoom meeting afterward, and my microphone worked fine.

5. Yesterday, my system said that I needed to restart and said something about microphone. I restarted the laptop.

6. Last night, I tried to host a zoom meeting and could not be heard.

I have followed numerous tips online and nothing is helping.

a. According to the advanced settings in zoom, my microphone is connected. However, when I test the microphone in zoom, it does not record my voice.

b. The settings in Windows 10 show that my laptop has permission to use my microphone in the zoom app.

I'm convinced that I inadvertently changed something a couple days ago when trying to troubleshoot the bluetooth problem. I think that change took effect when I restarted the laptop yesterday. But I have no idea what change I may have made. Everything
that I know to check looks correct, yet the microphone is not recording me when I talk in zoom.

Update: When I right click the sound icon on the task bar, the option for "sound" is not in the list.