Windows 10: Unexpected shutdowns

Hello, on freshly new installed microsoft windows 10 pro, activated, i have issue with unexpected shutdowns. Please not that this problem appears only on Win10. On win7 it was not observed. When i enter in the shutdown log, i see error with event id 6008:


Log Name: System

Source: EventLog
Date: 11/24/2020 10:03:42 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-LEULU66
Description:

The previous system shutdown at 9:56:43 PM on ‎11/‎24/‎2020 was unexpected.


The troubleshooter does not find any issues with the Power.



Please advise how this problem could be resolved. I do not think it is problem with drivers, it is freshly installed.


Please share your experience and how to be fixed. These shutdowns happens randomly. Can happen 5 times per few seconds/minute , then no problems, then after 1h or 3h to happen again.

:)

 

Unexpected Shutdown

Hi

Please see response to your questions below

• Did you make any changes on the computer prior to this issue?
  

No changes other than about a month ago reinstalling W10.

• What troubleshooting steps have you done so far?

Other than checking updates have successfully installed, none as not sure approach to take.

• What was the exact error code/message you have received?

No error code or message received. On the first occasion I was looking at outlook and without any warning the PC shutdown. It was almost as if it was a desktop (it is a laptop) and the power stopped. The laptop was plugged into the mains and in addition
the battery had a full a full charge.

On restarting the laptop no error message came up and I only noted a small difference in boot up, that for a short period a blue screen was displayed (not normally seen on boot up) and then the start screen appeared for me to log in.

As mentioned previously the only reference to this is from the log which in the summary states that there was an unexpected shutdown.

 

PC is Suffering Unexpected Shutdowns

Most important detail to me would be whether these shutdowns are sudden, in which case it's likely a short or PSU issue (capacitor aging maybe?) or graceful windows style shutdowns, which suggests software interference.

It could also be overheating components if it's a sudden shutdown. What are your thermals like?

 

unexpected shutdown

Pavan N

the shutdown has only happened once I will take steps you suggested if it happens again thanks for your help