Windows 10: laptop microphone not working - driver problem?

I cannot get the built in microphone on my hp pavilion laptop to function. That is it is detected as working properly but it cannot actually hear me. The same problem occurs if I plug in an external microphome.


The following message can be found under Realtec HD Audio properties in the events tab

Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0290&SUBSYS_103C227E&REV_1000\4&3aa6ea43&0&0001 requires further installation.

:)

 

Microphone not working

The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

My System:

• ASUS S500CA laptop
• Windows 10 Home X64 version 1909
• VIA HD Audio - (for speakers and microphone)

Here's what happened:

• The microphone was working perfectly (on Skype).
• The next day it didn't work on a Skype call

Here's is a brief summary of what I have done:

• The only thing that changed between these two Skype calls were a couple of Windows updates
• I tried to remove all the recent Windows updates - didn't fix it
• One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
• I ran the Win trouble shooter - it reported no problem
• I tried to update the sound/microphone driver - reported that I had the best driver
• Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
• Checked driver details (Report- No driver files are required or have been loaded for this device)
• Updated to the latest Win 10 version (20H2) - didn't help
• The speakers are working correctly.
• I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)

Is there anything else that I should try before giving up?

 

Built-in microphone not working, driver issue?

I have an MSI GE62 laptop. I recently updated Windows 10 and had the same "no sound" issue that I've read about here. I was able to fix that, but now I have an issue where my laptop's built-in microphone does not work (i.e. it receives no sound, does not work with Skype or Audacity) upon first starting up the computer. If I restart the computer, then the microphone works. But it never works when I start up the computer after being shut down. I never had an issue with the microphone in the past year. This just happened now. I have no idea if it's connected to the update; it just happened around the same time, so I thought it could be related.

I'm assuming this is some kind of driver problem. Any recommendations on what I should do? The driver for the built-in microphone is listed as "Realtek High Definition Audio".

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help