Windows 10: I set up a sign-in PIN and can't use it or get rid of it

Discus and support I set up a sign-in PIN and can't use it or get rid of it in AntiVirus, Firewalls and System Security to solve the problem; Hello, I have a Windows 10 laptop and set up a sign-in PIN recently. When I tried to proceed with setting up Windows Hello I was advised my home... Discussion in 'AntiVirus, Firewalls and System Security' started by MarcyEV, Nov 25, 2020.

  1. MARCYEV
    MarcyEV Win User

    I set up a sign-in PIN and can't use it or get rid of it


    Hello, I have a Windows 10 laptop and set up a sign-in PIN recently. When I tried to proceed with setting up Windows Hello I was advised my home account wasn't equipped to set it up, so I gave up and deleted the PIN from my password manager and no longer have it. I am now prompted every login to use my PIN and also when using Office - I currently can't save an Excel doc. When I select "I forgot my PIN" from Sign-In Options I get prompted to go back to that same screen which is an endless loop of no help. I would love to get my life back to my "normal" pre-PIN, anyone know how I can just make it go away?

    :)
     
    MarcyEV, Nov 25, 2020
    #1
  2. KARTHICKA_R
    Karthicka_R Win User

    Remove sign in pin

    Hi Joel,

    Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to follow the below steps to remove the sign in pin/password options.

    • In the search box type sign-in-option.
    • Click on the sign-in-option.
    • Then you can find password/pin/picture password.
    • There you can remove the option and check.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Nov 25, 2020
    #2
  3. PRAKHAR_KHARE
    Prakhar_Khare Win User
    Sign-in taking time after setting up PIN

    Hello Harold,



    Thank you for writing to Microsoft Community Forums.



    I understand that it is frustrating when the features don’t work the way there are supposed to. Usually, it takes time to login using the PIN after setting it up for the first time, as Windows optimizes and connects all the applications
    linked to your Microsoft account to give access using the PIN.



    I suggest you to try logging in again and wait for some time to let Windows optimize the PIN for next use.



    However, if you want to remove the PIN you can follow the steps mentioned below.



    1. Login to the PC using password, and go to
      Settings > Accounts > Sign-in options.
    2. Under PIN click on
      Remove.
    3. Enter the password and click on
      OK.
    4. Restart the PC.


    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Nov 25, 2020
    #3
  4. ROSE CAL
    Rose Cal Win User

    I set up a sign-in PIN and can't use it or get rid of it

    Windows 10 PIN Sign-in

    Hi Pat,

    It is possible that the PIN set in an earlier build does not work after reinstalling Windows 10. To better assist you, we'd like clarify few things:

    • Which build and version of Windows 10 is installed on your computer?
    • Which build and version of Windows 10 are you using before reinstalling Windows?
    • Have you tried resetting your PIN?
    • Did you get any error messages after you verified the PIN you entered?

    Meanwhile, we suggest that you follow the steps in this
    article     on how you can reset your PIN.

    Keep us posted if you need additional help.
     
    Rose Cal, Nov 25, 2020
    #4
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I set up a sign-in PIN and can't use it or get rid of it

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