Windows 10: I cannot download anything from Microsoft store

Discus and support I cannot download anything from Microsoft store in Microsoft Windows 10 Store to solve the problem; Hi, I have been trying to download apps from the Microsoft store but It says I have to update my system to install the product and on the system... Discussion in 'Microsoft Windows 10 Store' started by Lunaritzol, Nov 26, 2020.

  1. I cannot download anything from Microsoft store


    Hi, I have been trying to download apps from the Microsoft store but It says I have to update my system to install the product and on the system requirements I am met with this

    I cannot download anything from Microsoft store e32aea12-69aa-472f-8022-be2c778de03e?upload=true.png

    But if I check system information my computer's architecture is 64bit and I have directx 12 seen in task manager and dxdiag already here are my specs

    Intel Celeron n3350

    4gb ram

    Intel hd 500 graphics

    It seems like this does not affect exe or msi installations. tried wsreset 10 times.

    I've also found that If I try to check for windows updates i get this: There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: 0x80070057

    I have tried all sorts of fixes and none work, please help

    :)
     
    Lunaritzol, Nov 26, 2020
    #1

  2. Microsoft Store free apps

    Hello,

    Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

    As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:


    • Press Windows + R keys to open the run command box.

    • Type WSReset, then try launching Microsoft Store and sign in.

    • Once done, try to download applications.

    We'll wait for any updates to assist you further.
     
    Jennifer Bri, Nov 26, 2020
    #2
  3. Downloading is Slow from Store.

    Hi Mihir,

    Thank you for posting your query in Microsoft Community.

    From the description, I understand that Windows store downloads slowly.

    Step 1:

    I suggest you to clear Windows Store cache and check if it helps.

    Follow the steps below:

    • Press Windows logo key + R.
    • Type wsreset.exe on Run window and press enter.
    • Check if issue persists.

    You may try the following steps and check:



    Step 2:

    Try to run the sfc scan and check if the Windows store downloads faster:

    Run a System File Checker (SFC) scan to check for any file corruption.
    SFC scan will scan for corrupt system files on the computer and repair them.

    • Press Windows key + X, click
      Command Prompt (Admin)
      .
    • In the Command Prompt, type the following command, and then press ENTER:

      sfc /scannow
    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we’ll be glad to assist you.
     
    Divya Murugan, Nov 26, 2020
    #3
  4. I cannot download anything from Microsoft store

    Unable to download app from Microsoft Store

    We would like to know what’s the result after running the apps troubleshooter. Please refer to this
    link
    if you wish to download the troubleshooter.

    In case that the troubleshooter didn’t help on this matter, we suggest that you reset the Microsoft Store. Kindly follow the steps:

    • Press Windows + R keys to run the command box.
    • Type WSReset, then try downloading the app again.
    Kindly keep us updated.
     
    JohnMel And, Nov 26, 2020
    #4
Thema:

I cannot download anything from Microsoft store

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